Christopher Archibald
Denver,NC
Summary
Results-oriented HSE Technician at Cummins Sales and Service North America, proficient in hazard identification and incident investigation. Elevated workplace safety through proactive inspections and strict adherence to OSHA standards, leading to substantial risk mitigation. Expert in training teams and promoting effective communication, cultivating a safe and productive work environment.
Overview
17
17
years of professional experience
1
1
Certification
Work History
HSE Technician
Cummins Sales and Service North America
01.2021 - Current
- Conducted regular inspections to identify hazards and enhance workplace safety.
- Ensured compliance with OSHA standards through thorough record-keeping and precise reporting.
- Developed risk assessments and job safety analyses to proactively mitigate hazards.
- Executed comprehensive emergency preparedness plans, significantly improving response times.
- Utilized root cause analysis to identify incident trends, implementing targeted interventions.
- Participated in external audits, demonstrating compliance with relevant regulations and standards.
Field Service Coordinator
Cummins Sales and Service North America
10.2018 - 01.2021
- Led team of 10 service technicians in field operations to enhance efficiency.
- Reduced service call completion time while retaining key customers.
- Facilitated communication among office personnel, subcontractors, and customers for clarity.
- Managed schedule of 10 service calls to ensure timely responses.
- Trained new Field Service Technicians on company procedures and best practices, enhancing team capabilities.
Parts Manager
Wheeler Material Handling
01.2016 - 10.2018
- Reorganized parts department to enhance responsiveness to changing trends and maintain organized workspaces.
- Conducted regular inventory audits, ensuring accuracy and preventing discrepancies in records.
- Managed warranty claims by collaborating with manufacturers to resolve issues swiftly and minimize financial losses.
- Identified areas of inefficiency within the department and developed targeted solutions to address these issues, resulting in cost savings and improved processes.
- Maintained meticulous records of parts warranties, ensuring customers received entitled benefits and fostering trust.
Store Manager
Auto Zone
11.2007 - 01.2016
- Ensured smooth daily operations of store while maintaining a clean, safe environment for customers and employees.
- Oversaw inventory control, cash management, and store opening and closing procedures.
- Resolved customer complaints promptly to uphold positive relationships with clientele.
- Led store employees in fast-paced environment through proactive communication and constructive feedback.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
Education
Bachelor of Arts - Business Administration And Management
UNC Charlotte
Charlotte, NC06-2012
Skills
- Lockout-tagout procedures
- Workplace inspections
- Hazard identification
- Electrical safety
- Personal protective equipment
- Incident investigation
- Environmental management
- Fall protection
- Spill response
- Ladder safety
Certification
OSHA
ISO 9001:2015
ISO 14001:2015
ISO 45001:2018
First Aid and CPR Certification
Timeline
HSE Technician
Cummins Sales and Service North America
01.2021 - Current
Field Service Coordinator
Cummins Sales and Service North America
10.2018 - 01.2021
Parts Manager
Wheeler Material Handling
01.2016 - 10.2018
Store Manager
Auto Zone
11.2007 - 01.2016
Bachelor of Arts - Business Administration And Management
UNC Charlotte
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