Christopher Arias
Deerfield Beach,FL
Summary
Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
11
11
years of professional experience
Work History
Account Manager
Keurig Dr. Pepper Snapple Group
06.2018 - Current
- Developed and maintained strong client relationships to drive customer satisfaction and retention.
- Analyzed market trends and competitor activities to inform strategic account planning.
- Coordinated cross-functional teams to ensure timely delivery of services and solutions.
- Implemented process improvements that enhanced operational efficiency across accounts.
- Managed project timelines and deliverables, ensuring alignment with client objectives and deadlines.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Loss Prevention Specialist
Rite Aide Pharmacy
12.2016 - 06.2018
- Conducted regular audits to identify inventory discrepancies and mitigate loss risks.
- Implemented security measures, reducing theft incidents through improved monitoring techniques.
- Collaborated with store management to develop loss prevention training programs for staff.
- Analyzed shrink reports to identify patterns and recommend actionable strategies for reduction.
- Utilized surveillance systems to monitor customer activity and deter potential theft behaviors.
- Developed incident reports documenting theft occurrences, contributing to strategic policy adjustments.
Sales Associate
Target Corporation
07.2014 - 12.2016
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Managed inventory levels through effective stock replenishment and organization techniques.
- Trained new staff on sales strategies and store policies, fostering team development.
- Implemented visual merchandising standards to optimize product presentation and drive sales.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
MBA - Marketing
Keiser University
Fort Lauderdale, FL05-2026
Bachelor of Arts - Psychology
Lehman College
Bronx, NY05-2018
Skills
- Account management
- Customer service
- Teamwork and collaboration
- Client relationship management
- Sales development
- Goal oriented
- Operations
- Marketing
Accomplishments
- MS Excel - Prepared and formatted financial project reports, budget spreadsheets and expense reports for monthly review.
- Product Marketing - Offered comparable product substitutions and alternative locations to clients when desired merchandise was out-of-stock.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Interests
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Video Gaming
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Youth mentor, providing guidance and support to empower the next generation of leaders
- Volunteer Work
- Music
- Passionate about balancing physical health with mental and emotional wellness
- Enjoy hobbies that combine physical activity with outdoor exploration
- Running
Timeline
Account Manager
Keurig Dr. Pepper Snapple Group
06.2018 - Current
Loss Prevention Specialist
Rite Aide Pharmacy
12.2016 - 06.2018
Sales Associate
Target Corporation
07.2014 - 12.2016
MBA - Marketing
Keiser University
Bachelor of Arts - Psychology
Lehman College