Chris Arnold
El Reno,OK
Summary
Results-driven Lead Driver with expertise in training new drivers and optimizing routes. Ensures compliance with safety protocols while enhancing operational efficiency. Strong communicator skilled in resolving customer inquiries and fostering teamwork to improve service quality. Proven experience in logistics management and maintaining on-time delivery, prioritizing safety and building positive customer relationships.
Overview
2
2
years of professional experience
Work History
Lead Driver
PTL
El Reno, Oklahoma
02.2024 - Current
- Trained new drivers on operational procedures and safety protocols.
- Supervised and trained new drivers in safe driving techniques and company policies.
- Executed vehicle inspections and maintenance to maintain safety standards.
- Ensured compliance with transportation regulations and company policies.
- Communicated with dispatch to modify routes based on traffic conditions.
- Collaborated closely with dispatchers to ensure smooth operations.
- Coordinated load planning for drivers, optimizing route efficiency and reducing dispatch delays.
- Guided drivers in navigating and addressing issues on delivery routes, ensuring timely deliveries.
- Resolved customer complaints promptly and professionally.
- Resolved customer inquiries regarding delivery status and schedules, enhancing customer satisfaction.
- Collaborated with team members to optimize workflow and improve service quality.
- Reviewed daily manifests to coordinate efficient deliveries.
- Oversaw sorting of pallets and parcels between multiple trucks and verified correct loading.
- Investigated any incidents or accidents involving drivers or vehicles.
- Assisted drivers with troubleshooting mechanical issues with vehicles.
- Developed processes for handling unexpected delays or cancellations due to weather conditions or traffic congestion.
- Communicated with team leaders to manage driver pay, bills, security, and home time.
Education
High School Diploma -
El Reno High School
El Reno, OK05-2008
automotive career - Automotive
Canadian Valley Career Tech
El Reno, OK05-2008
Skills
- Vehicle inspection
- Regulatory compliance
- Safety protocol training
- Load planning
- Route optimization
- Mechanical troubleshooting
- Safety incident analysis
- Attention to detail
- Problem solving
- Time management proficiency
- Efficient multitasking
- Team leadership
- Conflict resolution
- Effective communication
- Adaptive decision-making
Timeline
Lead Driver
PTL
02.2024 - Current
High School Diploma -
El Reno High School
automotive career - Automotive
Canadian Valley Career Tech