Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
15
15
years of professional experience
Work History
Local and Electronic Commerce
Independent
Manassas, Virginia
05.2009 - Current
Generated increased revenue by reselling valuable goods and collectibles.
Implemented effective advertising strategies
Maintained effective customer communications
Promoted business efficiently
Proficient in managing and achieving success on popular reselling platforms like Facebook, Instagram, eBay, Craigslist, Mercari, and OfferUp.
Skilled at effective negotiation strategies
Conducted extensive research to enhance product awareness and development
Proficient in ensuring successful shipments of purchased goods to domestic and international destinations.
Utilized photography techniques to ensure vivid and clear images of products
Patient Access Representative
INOVA
Fairfax , Virginia
09.2021 - 04.2022
Processed patient admissions, registrations, transfers, and discharges according to established procedures.
Verified insurance coverage for services provided by the facility.
Collected co-pays and other payments from patients at time of service.
Assisted with scheduling outpatient appointments.
Responded to patient inquiries regarding billing or financial matters.
Performed pre-registration functions such as verifying demographic information, obtaining authorizations, and collecting deposits and co-payments.
Incorporated patient signature acquisition techniques in critical care settings
Proficient in the implementation of "EPIC" software technology
Manager
Luciano's Italian Restaurant
Tysons Corner, Virginia
11.2014 - 03.2017
Exemplified strong leadership skills as the top server team leader
Ensured efficient and polished management of the establishment
Providing prompt greetings to both guests and associates
Excelled in accurately recalling and processing various orders
Provided timely support to several tables simultaneously.
Gained limited experience in bartending.
Developed and implemented strategies to increase customer satisfaction and loyalty.
Conducted regular meetings with staff to discuss progress and identify areas of improvement.
Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
Administrative Office Assistant
Better Events Catering
Chantilly, Virginia
03.2011 - 08.2013
Successfully managed catering operations for various types of events, including weddings, parties, and corporate affairs
Developed and maintained client documents including proposals, invoices, and event details
Ensuring effective interaction through clear and concise communication with clients
Proficient in handling various administrative tasks such as maintaining event records, office responsibilities, and database management.
Answered incoming telephone calls, directed callers to appropriate personnel and took messages as required.
Tracked expenses and prepared expense reports for management review.
Compiled data into organized records for easy retrieval and reference purposes.
Scheduled appointments with clients, vendors or other personnel on behalf of management team.