Christopher Ayala
Azusa,CA
Summary
Motivated and technically proficient candidate. Eager to launch a career in IT services coordination, bringing a strong foundation in IT systems, excellent problem-solving abilities, and a customer-centric approach. Adept at troubleshooting and providing user support, with a commitment to enhancing the efficiency and reliability of IT services. Excited to contribute to the success of the team by delivering top-notch IT support and coordination."
Overview
5
5
years of professional experience
Work History
Security Officer
Securitas / Allied Universal
09.2019 - Current
- Monitor access points, verify identification, and ensure that only authorized individuals enter premises.
- Conduct regular patrols of assigned area, including both interior and exterior spaces, to identify and respond to security breaches, suspicious activities, or hazards.
- Act promptly in event of emergencies, including fires, medical incidents, or security breaches. Follow established procedures and protocols for handling these situations.
- Maintain accurate and detailed logs of security incidents, activities, and observations. Report any incidents to the appropriate authorities and supervisors.
- Provide excellent customer service by assisting visitors, answering questions, and addressing concerns in a professional and courteous manner.
- Assist in developing and implementing emergency response plans and protocols to ensure safety and security of the site.
- Operate and maintain security equipment such as CCTV cameras, access control systems, and alarm systems.
- Use verbal de-escalation techniques and, when necessary, physical intervention to resolve conflicts or disturbances while adhering to company policies and legal regulations.
- Ensure compliance with all applicable laws, regulations, and company policies, including safety and security procedures.
- Collaborate with other security personnel, law enforcement, and emergency services to coordinate security efforts and respond effectively to incidents.
Cheif Operating Officer
The Fun Company
08.2018 - 09.2019
- Oversee all aspects of day-to-day operations, including inventory management, logistics, delivery, setup, and teardown of rental equipment.
- Develop and implement operational strategies and processes to streamline workflow, optimize efficiency, and reduce costs.
- Maintain high standards of quality for all rental equipment and services.
- Implement quality control measures to ensure that all rentals meet or exceed client expectations.
- Recruit, train, and manage skilled team of 25-50 operations staff, including warehouse personnel, delivery drivers, and technicians.
- Manage vendor relationships and negotiate favorable terms.
- Coordinate scheduling and logistics of equipment deliveries, pickups, and on-site setups for events. Ensure timely and efficient delivery and setup processes.
- Ensure compliance with all relevant industry regulations, safety standards, and permits
- Identified and pursued business development opportunities to grow organization and increase revenue
- Established policies to promote company culture and vision
Education
General Education
Pasadena City College
Pasadena, CAHigh School Diploma -
Glendora High School
Glendora, CA06.2012
Skills
- Proficiency in Microsoft Office Suite and other relevant software
- Familiarity with network administration, including routers, switches, and firewalls
- Knowledge of IT security best practices and protocols
- Experience with helpdesk ticketing systems
- Excellent verbal and written communication skills
- Ability to communicate technical information to non-technical staff and students
- Strong interpersonal skills for working collaboratively with diverse teams
- Ability to handle and resolve IT-related inquiries and concerns
- Excellent customer service skills
- Understanding of relevant regulatory requirements, such as HIPAA and FERPA
- Basic project management skills to coordinate IT projects, upgrades, and installations
Additional Information
Dynamic and adaptable professional with a successful track record in security and a strong aspiration to transition into the IT field. Proven abilities in maintaining safety, security, and a vigilant presence, complemented by a dedicated commitment to enhancing technical proficiency. Eager to leverage my background in security, keen problem-solving skills, and unwavering commitment to providing top-notch service in the role of IT Services Coordinator at Kaiser School of Medicine. Adept at swiftly identifying and mitigating security risks and now poised to apply the same dedication to ensuring the efficiency and reliability of IT services in a healthcare and educational environment
Timeline
Security Officer
Securitas / Allied Universal
09.2019 - Current
Cheif Operating Officer
The Fun Company
08.2018 - 09.2019
General Education
Pasadena City College
High School Diploma -
Glendora High School
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