Overview
Work History
Education
Skills
Timeline
Generic

Christopher Banks

Oak Ridge,TN

Overview

9
9
years of professional experience

Work History

Team Leader

Aisin Manufacturing
06.2022 - Current
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Worked with team to identify areas of improvement and devised solutions based on findings.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
  • Conducted training and mentored team members to promote productivity and commitment to friendly service.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Promoted high standerds through personal example to help each member understand expected behavious and standards.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
  • Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
  • Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
  • Managed leave requests and absences and arranged covers to facilitate smooth flow of operations.
  • Assisted in recruitment of new team members, hiring highest qualified to build team of top performers.
  • Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
  • Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
  • Coordinated resources effectively to meet project deadlines and achieve desired results.
  • Collected, arranged, and input information into database system.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Frequently inspected production area to verify proper equipment operation.
  • Generated reports detailing findings and recommendations.

Delivery Driver

Caffey Distributing
03.2022 - 05.2023
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Verified accuracy of all deliveries against order forms.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
  • Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
  • Successfully avoided time delivery delays by carefully planning best routes.
  • Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
  • Loaded and unloaded various delivery vehicles with correct order and balancing.
  • Drove truck in urban and rural areas to expertly make high volume of deliveries.
  • Minimized company liability and risks to loads by obeying traffic laws.
  • Inspected load security and checked for damages.
  • Kept detailed records of deliveries and money received from customers.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Protected people and equipment from hazardous materials by using correct procedures.

Warehouse/Delivery Driver

JJ Taylor Distributing
06.2015 - 03.2021
  • Supported warehouse operations through accurate record-keeping, reporting discrepancies, and ensuring proper stock rotation.
  • Handled fragile items carefully during loading/unloading processes to minimize damage or loss of product quality.
  • Demonstrated strong organizational skills in loading and unloading cargo in a safe and secure manner.
  • Improved communication between drivers and warehouse staff by actively participating in team meetings discussing challenges faced on the road or during pick-ups/drop-offs at warehouses.
  • Upheld company reputation with punctual deliveries while maintaining compliance with local traffic laws and regulations.
  • Assisted in training new hires on proper procedures for loading/unloading trucks as well as navigating routes efficiently.
  • Provided excellent customer service during deliveries, addressing concerns, answering questions, and resolving issues professionally.
  • Collaborated with colleagues to improve overall warehouse efficiency by sharing best practices and implementing new strategies.
  • Ensured timely deliveries by effectively communicating with dispatchers, customers, and team members.
  • Supported warehouse management in inventory control by reporting any discrepancies noticed during the delivery process and ensuring accurate documentation of items received or returned.
  • Maintained accurate inventory records for streamlined warehouse operations and improved customer satisfaction.
  • Streamlined the delivery process by utilizing GPS technology for precise navigation and route optimization.
  • Enhanced delivery efficiency by optimizing routes and adhering to schedules.
  • Fostered positive relationships with clients through clear communication, timely deliveries, and a professional demeanor at all times.
  • Enhanced warehouse organization through diligent placement of items according to their designated locations upon return from deliveries.
  • Contributed to team success by assisting with packing, labeling, organizing inventory when needed.
  • Increased safety awareness by conducting regular vehicle inspections and reporting any issues promptly.
  • Improved overall performance metrics within the delivery department by consistently meeting deadlines without compromising safety standards.
  • Delivered packages to customer doorsteps and business offices.
  • Verified accuracy of all deliveries against order forms.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Loaded and unloaded various delivery vehicles with correct order and balancing.
  • Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
  • Protected people and equipment from hazardous materials by using correct procedures.
  • Drove truck in urban and rural areas to expertly make high volume of deliveries.

Education

Ged -

Central High School
Knoxville Tn
2000

Skills

  • Teamwork and Collaboration
  • Problem-Solving
  • Attention to Detail
  • Team motivation
  • Staff Training
  • Coaching and Mentoring
  • Documentation And Reporting
  • Performance Improvement
  • Work Planning
  • Complex Problem-Solving
  • Goal Setting
  • Overseeing Daily Activities
  • Quality Improvement
  • Conflict Resolution
  • Daily workflow improvement
  • Mentoring
  • Safety
  • Safety processes and procedures
  • Coaching
  • Flexible Schedule
  • Giving Constructive Feedback

Timeline

Team Leader

Aisin Manufacturing
06.2022 - Current

Delivery Driver

Caffey Distributing
03.2022 - 05.2023

Warehouse/Delivery Driver

JJ Taylor Distributing
06.2015 - 03.2021

Ged -

Central High School

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Christopher Banks