Christopher Baptiste
Tempe,AZ
Summary
Operations Specialist with experience developing realistic solutions to assure satisfactory consumer and customer experiences. Fluency in English and Spanish. Committed to resolving problems and maintaining accurate metrics and reports.
Overview
10
10
years of professional experience
Work History
Operational Support Technician
Performance Driven Workforce/ ROUSH
08.2022 - Current
- Enhanced system efficiency by conducting routine maintenance and implementing software updates on electric autonomous vehicles
- Streamlined workflow processes for improved operational performance through timely troubleshooting and resolution of technical issues associated with an electric autonomous vehicle fleet
- Reduced downtime by proactively identifying potential hardware and software issues, ensuring minimal disruption to daily operations.
- Developed and maintained a comprehensive database of IT assets, enabling effective monitoring and management of resources.
- Serviced, diagnosed, and repaired all systems of electric autonomous vehicles
Correctional Officer/Correctional Officer Sergeant
State Of Arizona
05.2014 - 07.2022
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Enhanced facility security by conducting regular inspections and addressing potential risks.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
Education
Bachelor of Science - Computer Science
University of Phoenix
Tempe, AZ08.2025
Full Stack Web Development Course - Software Engineering
Flatiron School
New York, NY06.2020
High School Diploma -
Kofa High School
Yuma, AZ05.2011
Skills
- Team Collaboration
- Hardware Installation
- Remote Support
- Cross-Functional Support
- IT Security Protocols
- Technical Troubleshooting
- Software Configuration
- Vehicle Alignment
- Repair Planning
- Safety Awareness
- Vehicle Inspections
Timeline
Operational Support Technician
Performance Driven Workforce/ ROUSH
08.2022 - Current
Correctional Officer/Correctional Officer Sergeant
State Of Arizona
05.2014 - 07.2022
Bachelor of Science - Computer Science
University of Phoenix
Full Stack Web Development Course - Software Engineering
Flatiron School
High School Diploma -
Kofa High School
Similar Profiles
Adam BaydounAdam Baydoun
Test Driver at Roush Industries / Performance Driven WorkforceTest Driver at Roush Industries / Performance Driven Workforce
Ethan WatkinsEthan Watkins
Voice of the Customer Fleet Driver at Performance Driven WorkforceVoice of the Customer Fleet Driver at Performance Driven Workforce
Joshua HayesJoshua Hayes
Test Driver at Performance Driven WorkforceTest Driver at Performance Driven Workforce