Summary
Overview
Work History
Education
Skills
Timeline
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Christopher Barnes

Nacogdoches,TX

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

3
3
years of professional experience

Work History

WFH Customer Service Representative

Majorel
08.2022 - 12.2023
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Manager

Dollar General
07.2020 - 08.2022
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Education

High School Diploma -

San Augustine High School
San Augustine, TX
06.2016

Skills

  • Report Generation
  • Information Security
  • Product Knowledge
  • Appointment Scheduling
  • Certificate in Business Management
  • Data Entry
  • Call Management
  • Microsoft Excel
  • Document Control
  • Documentation

Timeline

WFH Customer Service Representative

Majorel
08.2022 - 12.2023

Manager

Dollar General
07.2020 - 08.2022

High School Diploma -

San Augustine High School

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Christopher Barnes