Christopher B. Bonno

Work History

Correction Officer

New York State Department of Corrections

01.2017 - Current

Enhanced facility safety by conducting thorough security checks and monitoring inmate activities.
Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
Reduced inmate altercations by maintaining consistent enforcement of rules and regulations.
Supported successful emergency response efforts by participating in regular drills and training exercises.
Prevented contraband introduction through diligent cell searches and visitor screenings.
Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
Maintained safety and security of staff and public by applying defensive techniques and physical restraints.
Monitored radio transmissions between staff to respond immediately to directions and emergencies.
Effectively interacted with staff, offenders, visitors, and public to maintain security within facility.
Collaborated with fellow officers to maintain a secure and orderly environment within the correctional facility.
Inspected condition of locks, window bars, doors and gates to prevent prisoner escapes.
Provided guidance for new staff members as part of an ongoing training program aimed at enhancing overall team performance.
Reduced escape attempts, crimes, and other hazardous activity through close observation and situational awareness.
Ensured accurate record-keeping by diligently documenting incidents, medical issues, and daily activities.
Safeguarded public safety by ensuring strict adherence to established policies governing the transportation of inmates between facilities or court proceedings.
Developed a reputation for professionalism and integrity, serving as a role model for fellow officers in the performance of daily duties and adherence to ethical standards.
Led inmate work crews completing maintenance, construction, farming and operations activities.
Examined incoming and outgoing mail to detect contraband.
Drove passenger vehicles and trucks to transport inmates to other institutions, courtrooms, hospitals, and work sites.
Streamlined operational efficiencies by effectively maintaining daily shift activity logs.
Authored incident reports for management on violations and discrepancies.
Documented prisoner identification, charges and inmate disturbance incidents.
Routinely counted inmates and in response to potential security breaches.
Sanctioned regulatory compliance while managing visual inspections, work crew accountability, illegal substance checks and cell assessments.
Searched cells of inmates to identify and confiscate contraband and other prohibited items.
Escorted inmates to and from cells, court, hospitals, and medical appointments.
Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
Tracked inmates through head counts, visitor logs, and scheduled activities.
Conducted routine and emergency head counts.
Investigated and responded to incidents of inmate misconduct.
Prepared reports to document incidents and violations.

Shift Supervisor

Kinney Drugs

10.2008 - 02.2017

Started as a Cashier, oversee employees, taking care of garbage and the floors, as well as other maintenance work
Stocking shelves, computer and bookwork, as well as preparing deposits, working with the camera system that the store has in place
Training sessions on HIPPA, and Western Union
Trained new hires
Ordered product to fill empty holes left on the shelf
Helped get the store ready for Inventory
Received orders sent in from vendors
Trained new employees and delegated daily tasks and responsibilities.
Completed store opening and closing procedures and balanced tills.
Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
Responded to and resolved customer questions and concerns.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Helped store management meet standards of service and quality in daily operations.
Enforced company policies and regulations with employees.
Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.
Resolved conflicts among team members diplomatically, promoting a harmonious work atmosphere conducive to collaboration.

Laborer (Internship)

Snell Equipment

11.2009 - 12.2009

Changed tires, Oil changes, washing and detailing tractors
Putting together plows
Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.

Summary

Overview

Work History

Correction Officer

Shift Supervisor

Laborer (Internship)

Education

High School Diploma -

Associate of Arts -

Certificate - Environmental Technology

Skills

Awards

Timeline

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