Christopher B. Clemerson
Louisville,KY
Summary
With over 20 years of experience in Information Technology, and can quickly learn new concepts and technologies. I have helped coordinate million-dollar projects and work effectively both as a team member and independently. Lead by doing, take ownership, learn from failure, and never delay gratitude.
Experienced Information Technology Manager well-versed in infrastructure, security planning, and daily operations management. Forward-thinking and strategic leader with 15 years of experience in entertainment. Recognized for cost-effective system improvements, operational streamlining, and positive leadership style.
Overview
23
23
years of professional experience
Work History
Senior IT Manager
KFC Yum Center (ASM Global) AEG + ESG Merger to form ASM Global
07.2025 - Current
- Promoted to Lead the IT Department
- Developed IT strategies aligning with organizational goals, improving service delivery across departments.
- Managed vendor relationships, negotiating contracts to secure favorable terms and services.
- Mentored junior IT staff, fostering professional development and enhancing team capabilities.
- Developed and maintained $400,000+ IT department operational budget.
- Directed troubleshooting efforts for technical issues, reducing downtime and improving user satisfaction rates.
- Evaluated emerging technologies to recommend innovative solutions that drive business growth and enhance customer experience.
- Installed, configured, tested and maintained operating systems, application software, and system management tools.
Information Technology Manager
KFC Yum Center (ASM Global) AEG + ESG Merger to form ASM Global
05.2020 - 07.2025
- Led IT infrastructure upgrades to enhance system reliability and performance.
- Developed and implemented IT policies to ensure compliance and security standards.
Main Gate Lead Supervisor
Kentucky Fair and Exposition Center
Louisville, Kentucky
01.2003 - 01.2024
- Part Time
- Kentucky State Fair
Systems Administrator I & II /Audio Tech
KFC Yum Center (AEG)
09.2010 - 05.2020
- Configured and maintained network equipment to support operational efficiency.
- Led troubleshooting efforts, resolving technical issues to minimize downtime for users.
- Developed strategic plans for technology upgrades, aligning with organizational goals and budget constraints.
- Developed and maintained onboarding procedures in collaboration with HR
Email Blast Specialist
The Louisville Courier Journal
03.2010 - 04.2010
- Contract
IT Specialist
Pattco Ventures
09.2008 - 03.2009
- Software and hardware support, remote support for two satellite offices in Nashville and Pittsburgh
Associate Systems Engineer
Brown-Forman Corporation
09.2006 - 02.2008
- Intern
- Ensured global backups from 31 countries worldwide.
Education
Bachelor of Science - Computer Information Systems
University of Louisville, College of Business
Louisville, KY05.2007
Skills
- Knowledge of Fortinet Firewalls
- Senior Management: Final escalation point for end users
- Developed and maintained an IT $400,000 budget
- IT asset management
- Assists with onboarding and offboarding, including assigning licenses through Delegate 365
- Knowledge of Cisco IOS using Nexus 9050
- Knowledge of Cisco Catalyst 9800 switches per policies and procedures
- Coordinated/installed game day technology for UofL men’s and women’s games, plus NCAA Tournaments and National Title games
- Basic Knowledge of internal to external NAT routing with Public IP
- Network troubleshooting in a Class B Network with multiple VLAN networks
- Proficient in supporting Microsoft Office 2007 through Office 365
- Knowledge of Audio networks and AV
- Proficient in installing hardware and software, including Windows OS
- Knowledge of Network design and structure using CAT5e and Fiber cabling
- Support for end-user hardware and software issues Hardware and software upgrades
- Develop IT security strategies in coordination with the corporate IT department
- Developed onboarding processes in coordination with HR
- Assistant project manager for all IT-related projects
Accomplishments
- Supervised a team of 5 staff members across 3 different venues.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with my Director in the development of all infrastructure and technology for the Norton Sports and Learning Center. Including network, TV, Audio/Video, and security.
Timeline
Senior IT Manager
KFC Yum Center (ASM Global) AEG + ESG Merger to form ASM Global
07.2025 - Current
Information Technology Manager
KFC Yum Center (ASM Global) AEG + ESG Merger to form ASM Global
05.2020 - 07.2025
Systems Administrator I & II /Audio Tech
KFC Yum Center (AEG)
09.2010 - 05.2020
Email Blast Specialist
The Louisville Courier Journal
03.2010 - 04.2010
IT Specialist
Pattco Ventures
09.2008 - 03.2009
Associate Systems Engineer
Brown-Forman Corporation
09.2006 - 02.2008
Main Gate Lead Supervisor
Kentucky Fair and Exposition Center
01.2003 - 01.2024
Bachelor of Science - Computer Information Systems
University of Louisville, College of Business
Other Education
- Azure Fundamentals Certified, Credential ID H800-9800
- Dante Level 3 Certification (Audio Network Certification)
- Working toward Azure DP-900 and AI-900 Certification