Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Christopher Beaton

Sunrise,FL

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

19
19
years of professional experience

Work History

Account Manager

Lavish Event Rentals
10.2023 - 08.2024
  • Oversaw new business development to generate sales leads and negotiate client pricing.
  • Consulted with businesses to supply accurate product and service information.
  • Kept detailed records of daily activities through online customer database.
  • Handled customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Selected correct products based on customer needs, product and specifications.
  • Met existing customers to review current services and expand sales opportunities.
  • Obtained pricing deals, negotiated contracts, and solidified beneficial agreements.
  • Cold called prospects to explain partnership benefits, representing company values.
  • Motivated team members to meet and exceed sales targets.
  • Networked at events and prospected for new customers with diverse strategies.
  • Contributed to event marketing, sales and brand promotion.

Product Sales Specialist

ROOMS TO GO
06.2013 - 10.2023
  • Selling furniture and mattresses.
  • Stayed current on company offerings and industry trends.
  • Handling of payment transactions and finance applications.
  • Attended multiple sales training bi-monthly.
  • Conducted trainings for new employees as product expert.
  • Achieved or exceeded company-defined sales quotas.
  • Recorded accurate and efficient records in customer database.
  • Set and achieved company defined sales goals.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Informed customers of promotions to increase sales productivity and volume.

Major Appliance Manager

BRANDSMART USA
06.2011 - 06.2013
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Managed issues regarding customer service, which include upgrades, shipping and deliveries, invoicing, and warranties.
  • Managed over twenty-two employees, handling scheduling, payroll, meetings, and company training.
  • Fortunate to receive GE (General Electric) certification with product training on site at GE in Louisville, Kentucky.
  • This training enabled me to receive education to enhance sales as well as passing information to customers and employees.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Major Appliance Sales Associate

BRANDSMART USA
10.2005 - 06.2011
  • Selling appliance products and developing customer relations.
  • Oversaw payment transactions, provided technical assistance, selling warranties, invoicing, and deliveries.
  • Assessed customer satisfaction with regular post-purchase check-ins.
  • Solved customer-identified problems with small and large appliances purchased in-store.
  • Set up dynamic appliance displays to highlight product features and provide buyer information.
  • Answered customer questions about sizing, accessories, and merchandise care.

Education

High School Diploma -

Everglades High School
Miramar, FL
05.2005

Skills

  • Very adaptive person with excellent verbal and communication skills
  • Goal-Oriented
  • Account development
  • Contract Negotiation
  • Account Management
  • Team Training
  • Account Servicing
  • Business Development
  • Customer Relationship Management (CRM)
  • Teamwork and Collaboration
  • Networking skills
  • Vendor Relations

Accomplishments

  • Grew an existing sales account by securing a 3 year contract with F1 Miami.
  • Ge Monogram Certification provided by GE as a result of exceptional sales.
  • Million Dollar Club 7/10 years at Rooms to Go.

References

References Upon Request

Timeline

Account Manager

Lavish Event Rentals
10.2023 - 08.2024

Product Sales Specialist

ROOMS TO GO
06.2013 - 10.2023

Major Appliance Manager

BRANDSMART USA
06.2011 - 06.2013

Major Appliance Sales Associate

BRANDSMART USA
10.2005 - 06.2011

High School Diploma -

Everglades High School

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Christopher Beaton