Christopher Beck
Baltimore,Maryland
Summary
Friendly industry professional excels in fast-paced and high-traffic environments. Bartender/server experienced in bar set-up and maintenance. Professionally stocks ice, glassware and supplies and removes soiled wares from bar top and tables to maintain cleanliness of work area. Consistently exceeds supervisor and customer expectations. Personable Dining Room Attendant with 14 years of experience in customer-facing roles. Well-versed in food safety and industry best practices. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Bartender/Server/Raw Bar Attendant
Catonsville Gourmet Market And Fine Foods
05.2010 - Current
- Maintained knowledge of menu items, liquor brands, beers and non-alcoholic selections to enhance customer experience and expedite service.
- Adhered to alcohol policies and procedures and complied with local and state laws.
- Acknowledged guests even when busy and anticipated and responded to guest needs.
- Operated and closed down bar station according to sanitation regulations and safety standards.
- Prepped menu items to serve guests quickly resulting in high levels of customer satisfaction and excellent feedback scores.
- Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
- Coordinated with servers and bartenders to maintain smooth operation of bar area.
- Maintained neat, clean and professional appearance to meet business dress code policy.
Server/Crew Trainer
Gunther & Co.
09.2020 - 09.2022
- Implement guest-centric procedures to create an unmatched guest experience.
- Set positive example for team members by providing high-quality, efficient service.
- Demonstrate outstanding menu knowledge in order to recommend items for guests, especially those with food allergies and dietary restrictions.
- Greet customers with smile and provided friendly service to professionally handle every need.
- Effectively operate in a team environment to ensure the satisfaction of 100-350 guests a day.
Bartender/Server
Mother's Federal Hill Grille
05.2019 - 08.2020
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Assistant General Manager/Bartender Shift Manager
8 Ball Bar & Grille
02.2016 - 04.2017
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Obtained cash bank and stocked service bar to prepare for operation.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Maintained impeccably clean, attractive and well-stocked bar area.
Founder/Instructor/Producer
Relay Sound Studio
04.2014 - 04.2016
- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
- Dedicated an average of 6-8 hours each clients session to create unique, refined full compositions
- Improved student performance by defining clear goals and communicating performance metrics.
- Administered weekly premier beginner to immediate guitar/bass/drum instruction to and average 8-10 clients ranging from the ages of 7-65 years old
Education
High School Diploma -
Catonsville High School
Baltimore, MDSkills
- Portion Standards
- Operational Manuals
- Inventory Replenishment
- Customer Service
- Glassware Polishing
- Menu Recommendations
- Ingredient Preparation
- Accurate Cash Handling
- Guest Satisfaction
- Cash Register Operations
- Drink Garnish Preparation
- Wine Serving
- Guest Inquiries
Timeline
Server/Crew Trainer
Gunther & Co.
09.2020 - 09.2022
Bartender/Server
Mother's Federal Hill Grille
05.2019 - 08.2020
Assistant General Manager/Bartender Shift Manager
8 Ball Bar & Grille
02.2016 - 04.2017
Founder/Instructor/Producer
Relay Sound Studio
04.2014 - 04.2016
Bartender/Server/Raw Bar Attendant
Catonsville Gourmet Market And Fine Foods
05.2010 - Current
High School Diploma -
Catonsville High School
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