Dynamic dive shop owner with a proven track record at SCUBAdventures, excelling in inventory management and customer service. Leveraged marketing strategies to boost sales and enhance customer engagement. Recognized for implementing effective safety protocols and fostering environmental awareness, ensuring memorable diving experiences while maintaining high operational standards.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Dive Shop Owner
SCUBAdventures
Naples
04.2022 - 05.2025
Managed daily operations of retail shop, ensuring efficient workflow and productivity.
Oversaw inventory management, including ordering and restocking supplies as necessary.
Developed marketing strategies that effectively promoted products and attracted customers.
Implemented visual merchandising techniques to enhance shop appearance and appeal.
Handled customer inquiries, complaints, and returns in a professional manner.
Collaborated with suppliers to negotiate pricing and delivery terms for cost efficiency.
Maintained financial records through sales tracking and expense management practices.
Reviewed financial statements regularly to assess operational profitability and growth opportunities.
Scuba Diving Instructor
Kevin Sweeney's SCUBAdventures
Naples
04.2011 - 05.2025
Instructed divers on safety protocols and equipment usage to ensure safe diving practices.
Led dive excursions across various skill levels, accommodating different group sizes.
Evaluated student performance during training dives and provided constructive feedback.
Maintained scuba gear, ensuring readiness for all diving activities.
Organized and conducted dive certification courses for new instructors, enhancing instructional quality.
Developed engaging lesson plans tailored to diverse learning styles, promoting effective instruction.
Promoted environmental awareness and conservation practices among divers to foster responsible diving.
Collaborated with local businesses to enhance diving experiences and resources for participants.
SCUBA Tech
Kevin Sweeney's SCUBAdventures
Naples
04.2011 - 05.2025
Conducted routine inspections to verify equipment safety and functionality.
Monitored inventory levels and coordinated timely restocking of supplies.
Assisted in training new team members on operational processes and safety protocols.
Achieved recognition as a top expert in fixing S.C.U.B.A. gear over 14 years.
Embraced challenging problems to enhance technical expertise and experience.
Managed quality control efforts, ensuring high customer satisfaction levels.
Followed safety practices to prevent injuries and property damage.
Performed preventive maintenance procedures according to established schedules.
Trip Leader
Kevin Sweeney's SCUBAdventures
Naples
04.2011 - 05.2025
Supervised group travel to ensure safety and comfort of participants.
Coordinated travel logistics and schedules for diverse destinations.
Developed detailed itineraries, managing logistics for seamless travel experiences.
Provided guidance on local customs, enhancing cultural understanding among participants.
Managed transportation arrangements, optimizing routes for efficiency and comfort.
Communicated effectively with travelers, addressing inquiries and concerns promptly.
Assessed risks during trips, implementing safety measures to protect all travelers.
Trained new trip leaders on operational procedures and best practices for success.
Dive Shop Manager
Kevin Sweeney's SCUBAdventures
Naples
04.2011 - 03.2022
Managed daily store operations, ensuring compliance with company policies.
Supervised staff and provided guidance to enhance customer service.
Organized inventory management, optimizing stock levels and product placement.
Coordinated promotional events to boost customer engagement and sales.
Maintained cleanliness and visual merchandising standards throughout the store.
Resolved customer complaints promptly, maintaining high satisfaction levels.
Collaborated with suppliers for timely product delivery and inventory replenishment.
Implemented procedures to enhance operational efficiency and customer service standards.
Grounds Crew Worker (Summer Job)
Minnetonka Country Club
Shorewood
05.2005 - 09.2010
Maintained turf health through regular mowing and aeration practices.
Assisted in planting and caring for various plant species throughout course.
Collaborated with team to implement effective pest control measures.
Operated fairway mowers, green mowers, rollers, tractors, and riding bunker rakes.
Achieved trust in heavy machinery operations by avoiding any equipment damage.
Landscape Worker (Summer Job)
Lee County School District
Chaska
05.2003 - 08.2004
Collaborated with Lee Tice, a friend of my father's, initiating a work experience at age twelve.
Completed an eight-hour shift, providing valuable early exposure to work environments.
My father requested that I engage in extended hours after hearing that "eight hours is too long," including ten, twelve, and fourteen-hour shifts.
Gained resilience and appreciation for regular eight-hour shifts through that challenging experiences.
Recognized the significance of managing time effectively from a young age.
Adapted too demanding schedules, fostering a strong work ethic and perseverance."
Education
SCUBA Protectional - SCUBA
Halls Diving Academy
Marathon, FL
02-2011
Skills
Interpersonal skills
Emotional intelligence
Solution orientation
Customer service
Visual merchandising
Inventory management
Marketing strategy
Safety protocols
Equipment maintenance
Quality control
Environmental awareness
Store layout design
Time management
Problem solving
Effective communication
Affiliations
I love working with my hands be it, wood working, tinkering with a machine, or just making a problem go away.
I also enjoy doing literally anything with my incredible wife.
Golf
Racquetball
Accomplishments
Recognized as an expert SCUBA Tech
Won many awards for highest preforming SCUBA store
Won awards for highest preforming SCUBA instructor