Christopher Bell
Atlanta,GA
Summary
Professional operations leader with consistent track record in optimizing processes and driving impactful results. Proven ability to lead teams, implement strategic initiatives, and adapt to changing environments with ease. Skilled in project management, process improvement, and resource allocation. Known for effective collaboration and delivering dependable outcomes.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Director of Operations
Capital City Protective Solutions, LLC
05.2012 - 07.2025
- Directed and scaled security operations across multiple states for hotels, local government facilities, and commercial clients.
- Managed, trained, and developed over 200 armed and unarmed officers, including supervisors and field leadership.
- Oversaw payroll, invoicing, scheduling, compliance audits, and performance evaluations.
- Developed site-specific security plans and protocols to meet diverse contract requirements.
- Conducted recruitment, background checks, and staff onboarding for new contract deployments.
- Acted as the primary point of contact for clients, addressing service concerns and ensuring satisfaction.
- Monitored budget and utilized operational resources.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
Director of Operations / Special Police Officer
Evergreen Protective Services
08.2009 - 05.2012
- Managed over 100 security officers across state contracts, with a focus on property protection and event security.
- Coordinated shift coverage, training sessions, and SOP compliance.
- Investigated and reported incidents related to property damage, theft, and policy violations.
- Testified in legal proceedings and collaborated with law enforcement agencies.
- Ensured effective execution of security operations for both public and private events.
- Oversaw day-to-day production activities in accordance with business objectives.
- Collaborated with senior management to develop and execute long-term corporate goals and objectives.
- Negotiated with vendors, suppliers and other stakeholders to acquire mutually beneficial contracts and agreement.
Special Police Officer
Washington Hospital Center Police Department
01.2007 - 01.2012
- Conducted high-visibility patrols and responded to incidents involving criminal activity, safety concerns, and emergencies.
- Apprehended suspects, processed arrests, and secured crime scenes.
- Participated in special investigations and court testimony.
- Supported emergency evacuations and bomb threat response protocols.
- Provided first aid to injured individuals, demonstrating compassion while adhering to proper medical protocols.
- Contributed to the maintenance of a safe working environment within assigned facilities by monitoring alarm systems and ensuring facility compliance with applicable security regulations.
Security Officer / Shift Supervisor
New Horizon Security Services, Inc.
03.2006 - 01.2009
- Supervised high-risk area patrol teams and coordinated response to criminal activity.
- Conducted targeted enforcement operations addressing theft, prostitution, and robbery.
- Ensured compliance with DC criminal law and site-specific policies.
Education
High School Diploma -
Fishburne Military School
Waynesboro, VA05-2002
Associate of Science - Criminal Justice & Computer Engineering
Prince George’s Community College & University of Maryland University College
Largo MdSkills
- Multi-Site & Multi-State Operations
- Armed & Unarmed Personnel Management
- Hotel & Government Facility Security
- Emergency Response & Crisis Management
- Contract Compliance & Client Relations
- Incident documentation
- Staff Recruitment, Training & Development
- Payroll & Invoice Processing
Certification
- Georgia Blue Card – SGE063191 (2015–2019; eligible for renewal)
- Licensed Special Police Officer (Washington, DC, 2003–2023)
- Maryland Private Detective License (2009–2023)
- MD Security Guard Card (2009–2023)
- DC Unarmed Security Guard (2003–2023)
- Maryland Handgun Permit (2003–2022)
- NRA Law Enforcement Firearms Instructor
- ASP Instructor – Handcuffing & Baton
- ASP Baton Certified (2007–Present)
- M18/X26 Taser Certification (2007)
- EVOC – Emergency Vehicle Operator Certification (2009)
- Sabre OC Spray Certified
- Certified CPR, AED, First Aid Instructor – American Red Cross (2002–Present)
Timeline
Director of Operations
Capital City Protective Solutions, LLC
05.2012 - 07.2025
Director of Operations / Special Police Officer
Evergreen Protective Services
08.2009 - 05.2012
Special Police Officer
Washington Hospital Center Police Department
01.2007 - 01.2012
Security Officer / Shift Supervisor
New Horizon Security Services, Inc.
03.2006 - 01.2009
High School Diploma -
Fishburne Military School
Associate of Science - Criminal Justice & Computer Engineering
Prince George’s Community College & University of Maryland University College
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