Learning and Development specialist dedicated to continuous improvement and knowledge acquisition. Demonstrated expertise in solving complex problems and enhancing staff business acumen across the Bank. Relentlessly pursues new challenges to foster personal and professional growth, consistently achieving specific goals in dynamic environments.
Overview
15
15
years of professional experience
Work History
Head- Leadership, Learning and Talent
I&M Bank Kenya Ltd
05.2025 - Current
Increased e-learning engagement to highest levels since launch in 2018.
Directed strategic talent interventions, including talent reviews to identify top performers.
Developed targeted learning initiatives for top talent to enhance retention and succession planning.
Implemented leadership development programs for banking leaders to strengthen management skills.
Pioneered career development initiatives to promote growth opportunities across the organization.
Senior Manager- Learning & Development
I&M Bank Kenya
05.2021 - 05.2025
Transformed Bank's Management Trainee program into one of the country's most desirable for young graduates.
Pioneered tailored learning interventions for Business teams through innovative partnerships.
Redesigned onboarding experience for new staff, completely enhancing integration and engagement.
Led training initiatives to embed Pamoja culture across I&M Group for all new employees.
MANAGER, Learning & Development
I&M Bank Kenya Ltd
01.2018 - 04.2021
Led the multi-million-shilling cross country on-boarding of the Group's Learning Management System
Designed and executed specialized learning programmes for the Group Board of Directors
Revitalized the new staff induction programmes across the bank
Aggressively driven e-learning across the Group and increased learning uptake by over 80%.
MANAGER, Learning and Development
Chase Bank Kenya/ State Bank of Mauritius
05.2015 - 01.2018
Positioned e-learning as a viable training source across a diversified group of companies
Played a critical Learning and Development role that led to the bank winning Best Company to Work for in 2015
Championed change management initiatives before and after receivership of the Bank.
ASSISTANT MANAGER
Chase Bank Kenya Ltd
05.2014 - 05.2015
Developed and designed bank-wide training calendar encompassing the entire Group
Developed, revamped and implemented the Training Policy for the Bank
Played a critical role in developing high impact training, specialized programmes with international financial services actors like Rabo Bank, McKinsey and others.
SENIOR OFFICER
Chase Bank Kenya Ltd
04.2013 - 04.2014
Ensured the bank recovered a significant portion of its training budget by following up with the National Industrial Training Authority to ensure monies were reimbursed accordingly
Played a critical role in driving culture change initiatives either through trainings or staff inductions.
PERSONAL ASSISTANT -CEO & OFFICER
Talent and Org Dev, Chase Bank Kenya Ltd
01.2011 - 04.2013
Assisted the CEO with daily administrative duties and completed a broad variety of administrative tasks that included managing an active calendar of appointments; completing expense reports; composing and preparing correspondence; arranging complex and detailed travel plans, itineraries and agendas and compiling documents for meetings
Communicated with the general staff on the CEO's behalf and coordinated logistics with high-level meetings both internally and externally
Drafted reports, letters of solicitation, proposals; prepares and coordinates oral and written communication with donors and prospects.
Senior Leadership / Head of Humanities / ECT Lead at St Ralph Sherwin Multi Academy TrustSenior Leadership / Head of Humanities / ECT Lead at St Ralph Sherwin Multi Academy Trust