Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

CHRISTOPHER BENITEZ

New York

Summary

Dynamic Case Manager with a proven track record at The Salvation Army, adept at developing comprehensive case management plans and coordinating services across multiple agencies. Skilled in medical records management and communication, I successfully assisted over 150 clients in accessing vital resources, ensuring their needs were met effectively.

Overview

7
7
years of professional experience

Work History

CASE MANAGER

The Salvation Army
New York
06.2022 - Current
  • Develop and implement over 150 comprehensive case management plans to address client needs and goals.
  • Coordinate services with New York City agencies, such as NYCHA, CUNY, HRA, Breaking Grounds, community-based organizations, and healthcare professionals, to provide useful benefits to clients.
  • Assist clients in navigating housing, legal services, and public benefits to gain access to valuable resources.
  • Maintain the RMA database to ensure updated and accurate client information.
  • Participated in regular team meetings and in-house training sessions to boost group effectiveness.
  • Monitored client progress through regular follow-ups and case reviews.
  • Collaborated with medical professionals to coordinate treatment plans for clients.

CASE MANAGER

Urban Pathways
New York
04.2021 - 03.2022
  • Identified care needs of over 100 individual patients, and coordinated responses based on physician advice, insurance limitations, and procedural costs.
  • Accompanied clients to medical, legal, and social service appointments.
  • Maintained patients' comprehensive clinical records through detailed documentation in the AWARDS database.
  • Developed budgets for clients seeking rental assistance.
  • Maintained accurate and confidential client records, including case notes and financial documents.

RECREATIONAL THERAPIST

Bronx Care Special Care Center
New York
08.2020 - 04.2021
  • Developed over 100 individual treatment plans and programs that met patients' needs and interests
  • Facilitated individual and group recreation therapy sessions to promote independent community-based recreation such as exercise, games, and community outings
  • Documented and analyzed patient progress using observation, medical records, tests, and discussions with other healthcare professionals, patients' families, and patients

CASHIER/SALES ASSOCIATE

Urban Outfitters
New York
06.2018 - 08.2019
  • Handled online database and processed credit card and debit payments on POI system providing accurate charges and credits
  • Assisted customers by answering questions and fulfilling requests
  • Helped dozens of customers complete purchases, locate items, and join reward programs
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance

Education

Bachelor of Arts - Sociology

SUNY New Paltz
New Paltz, NY
12.2019

Skills

  • Communication
  • Patient assessments
  • Medical Records Management
  • Data entry and analysis
  • Community Resources
  • Proficient in the use of Microsoft Teams, Outlook, Excel, Word, and PowerPoint
  • Experience with Yardi Voyager, Salesforce, RMA, and Awards databases

Languages

Spanish

References

References available upon request.

Timeline

CASE MANAGER

The Salvation Army
06.2022 - Current

CASE MANAGER

Urban Pathways
04.2021 - 03.2022

RECREATIONAL THERAPIST

Bronx Care Special Care Center
08.2020 - 04.2021

CASHIER/SALES ASSOCIATE

Urban Outfitters
06.2018 - 08.2019

Bachelor of Arts - Sociology

SUNY New Paltz

Similar Profiles

CREATE PROFILE
CHRISTOPHER BENITEZ