Christopher Bentley
Syracuse,NY
Summary
Accomplished Department Supervisor at Lowes, adept in leadership and inventory management. Excelled in fostering customer relations and resolving issues, enhancing team efficiency. Proven track record in staff supervision and maintaining high workplace safety standards, demonstrating exceptional problem-solving and customer service skills.
Overview
2
2
years of professional experience
Work History
Department Supervisor
Lowes
11.2023 - Current
- Maintained stock of items, cleanliness, organization, and provided excellent customer service.
- Trained new employees on overall company and department-specific policies and procedures.
- Conducted performance evaluations for employees, providing constructive feedback and identifying opportunities for growth or improvement.
- Managed team of 5 employees, delegated tasks and held each employee accountable for completing assignments.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Fostered a positive working environment by actively engaging in team-building activities, promoting open communication channels, and recognizing individual achievements.
Sales Specialist
Lowes
01.2023 - 11.2023
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Built strong client relationships through consistent communication and effective problemsolving.
- Provided first-rate service to all customers and potential customers.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.
Education
Bachelor of Forest Resource Management - Foresty
SUNY College of Environmental Science And Forestry
Syracuse, NY12.2020
Skills
- Customer Service
- Problem Resolution
- Workplace Safety
- Problem-Solving
- Customer Relations
- Time Management
- Leadership skills
- Staff Supervision
- Inventory Management
Timeline
Department Supervisor
Lowes
11.2023 - Current
Sales Specialist
Lowes
01.2023 - 11.2023
Bachelor of Forest Resource Management - Foresty
SUNY College of Environmental Science And Forestry
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