Christopher Berkley
Gallipolis Ferry,WV
Summary
Adept at leading diverse teams to exceed project goals, my tenure at Evergreen North America Industrial Services showcases a blend of exceptional subcontractor oversight and robust safety compliance. Leveraging skills in project management and staff management, I've consistently enhanced operational efficiency and safety, achieving significant improvements in customer satisfaction and business growth.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Traveling Contractor
Evergreen North America Industrial Services
Hurricane, WV
05.2023 - Current
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Hired and oversaw subcontractors to meet project needs.
- Implemented changes requested by designers, owners, or inspectors to conform to specifications or updated demands.
- Consulted with customers to assess needs and propose optimal solutions.
- Kept site work safe and in line with budget, schedule, and applicable building codes.
- Performed regular inspections of job sites to verify staff and subcontractor observance of important safety protocols.
- Designed and implemented new features and enhancements to improve existing applications.
- Implemented user interface designs for web and mobile applications, simplifying digital interaction.
- Analyzed user feedback to gather input and identify areas required for improvement.
- Developed and maintained user documentation to establish product understanding.
- Trained new team members to apply best coding best practices and proper use of development tools.
- Generated detailed reports to highlight product performance and usage metrics.
- Generated reports detailing findings and recommendations.
- Frequently inspected production area to verify proper equipment operation.
Harbor Deckhand
McGinnis
New Haven, WV
05.2022 - 05.2023
- Assisted with navigation and transportation tasks as look-out.
- Shifted, dropped, and picked up over 20 barges.
- Handled and disposed of chemicals and hazardous or caustic materials in compliance with safety data sheets.
- Laid and transferred rigging, safely handled lines, and checked tow for 2 vessels.
- Communicated clearly, concisely and politely with passengers and crew members.
- Assisted with launching and retrieving tenders and other watercrafts.
- Collaborated with supervisor to keep detailed inventory records and replenish vessel supplies.
- Updated emergency procedures to handle over 7 critical situations.
- Inspected and tested safety equipment and emergency response systems.
- Inspected and maintained deck equipment and supplies.
- Assisted deck officers with communications and safety procedures.
- Followed safety protocols and procedures to prevent accidents.
- Monitored weather conditions and reported any changes to captain.
Deckhand
Campbell Transportation Company
Gallipolis Ferry, WV
03.2020 - 05.2022
- Handled and disposed of chemicals and hazardous or caustic materials in compliance with safety data sheets.
- Shifted, dropped, and picked up over 15 barges.
- Assisted with navigation and transportation tasks as look-out.
- Laid and transferred rigging, safely handled lines, and checked tow for 6 vessels.
- Operated and maintained deck machinery, including winches and cranes.
- Monitored weather conditions and reported any changes to captain.
- Repaired, maintained and cleaned 936 square feet of decking.
- Collaborated with supervisor to keep detailed inventory records and replenish vessel supplies.
- Inspected and tested safety equipment and emergency response systems.
- Updated emergency procedures to handle over 7 critical situations.
- Inspected and maintained deck equipment and supplies.
- Followed safety protocols and procedures to prevent accidents.
- Assisted with launching and retrieving tenders and other watercrafts.
- Assisted deck officers with communications and safety procedures.
- Communicated clearly, concisely and politely with passengers and crew members.
Packaging Associate
Tasty Blend Foods LLC
Fraziers Bottom, WV
08.2019 - 03.2020
- Labeled, recorded, and inspected packaging to prepare for shipment or storage.
- Prepared orders for shipment by inserting associated paperwork, tagging boxes, and scanning barcodes to upload package data to tracking system.
- Performed packaging tasks alongside team to demonstrate proper methods according to labor plan and assigned tasks.
- Assisted with quality and production process improvements to support new packaging initiatives.
- Packed, weighed and shipped items per customer specifications.
- Monitored team work performance and elevated production or personnel issues to management.
- Proved successful working within tight deadlines and a fast-paced environment.
- Learned and followed warehouse safety protocols to prevent injuries and accidents.
- Organized items on racks, shelves and bins to maintain established order.
- Inspected products before packaging to prevent shipping defective and damaged goods to customers.
- Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment.
- Operated manual pallet jacks and forklifts to move and store materials.
- Loaded merchandise into specific packages most suited for product dimensions.
Telecommunications Sales Representative
Sprint
Point Pleasant, WV
01.2019 - 08.2019
- Answered questions about store policies and addressed customer concerns.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Helped customers navigate choices between services with support for questions such as terms, pricing, and availability.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Drove new business by acquiring new clients and expanding new and existing relationships.
- Consistently exceeded new sales growth quotas for Product or Service.
- Proactively managed client correspondence and recorded tracking and communications.
- Contacted customers and prospects to generate new business to achieve company growth goals.
- Promoted high level of customer satisfaction using strong relationship-building skills, consistent follow-up and prompt issue resolution.
- Worked to develop network by identifying and pursuing new leads, attending industry events, and building rapport with clients.
- Branded products through effective salesmanship and maintained long-term relationships with clients.
- Demonstrated products and specific features at customer locations and special events.
- Serviced existing accounts on regular basis to maximize revenue.
- Prepared and demonstrated Product or Service features and benefits to address specific customer wants and needs.
- Managed sales plan activities and product launches resulting in expanded revenues and branding.
Sales Associate
Dollar General
Point Pleasant, WV
11.2016 - 01.2019
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Engaged with customers to build rapport and loyalty.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Solved customer challenges by offering relevant products and services.
- Built relationships with customers to encourage repeat business.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed efficient cash register operations.
- Listened to customer needs and desires to identify and recommend optimal products.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Used in-store system to locate inventory and place special orders for customers.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Monitored customers for signs of security concerns and escalated issues to management.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Developed strong rapport with customers and created positive impression of business.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Education
Point Pleasant Jr./Sr. High School
Point Pleasant, WV05.2016
Skills
- Subcontractor Oversight
- Project Support
- Quality Control
- Safety knowledge
- Equipment Installation
- Supply Management
- Residential construction
- Construction management
- Subcontractor Relations
- Project scope assessment
- Worksite safety
- Project estimation and bidding
- Blueprint Interpretation
- Blueprints
- Subcontractor supervision
- Contract Management
- Staff Management
- Safety Compliance
- Budget Management
- Operations Oversight
- Production Planning
- Project Oversight
- Scheduling and Planning
- Schedule Management
- Project Management
- Materials Procurement
- Equipment Repair
- Commercial construction experience
- Safety understanding
Certification
CPR
Respirator (3M & Honeywell) Fit Test
Valid TWIC (Transportation Worker Identification Card)
Timeline
Traveling Contractor
Evergreen North America Industrial Services
05.2023 - Current
Harbor Deckhand
McGinnis
05.2022 - 05.2023
Deckhand
Campbell Transportation Company
03.2020 - 05.2022
Packaging Associate
Tasty Blend Foods LLC
08.2019 - 03.2020
Telecommunications Sales Representative
Sprint
01.2019 - 08.2019
Sales Associate
Dollar General
11.2016 - 01.2019
Point Pleasant Jr./Sr. High School