Christopher Bertolucci

Skills/Qualification

• 8+ Years of Warehouse Shipping & Receiving Experience.
• 3+ Years of Data Collection & Analytics.
• 2+ Years of Managerial Experience.
• 2+ Years of Employee Development & Onboarding for a National Operation.
• Advanced Skills in Standard Operating Procedures development and implementation.
• Above Average experience with Excel, Google Sheets, SCLogic's Intra, 2Ship, Internal Tools (Butterfly Forms) & Oracle's NetSuite.

Experience & Contributions

• Developed and maintained 100+ SOPs and internal tools for cross-functional teams to improve efficiencies for local and national Meta operations.
• Developed and deployed a national standardization process that promoted consistency across the entire operation.
• Organized and scheduled 40+ new hire onboarding events and developed training material nationally.
• Oversaw multiple technology enhancing projects such as digital shipping request forms with 2Ship and the implementation of the OCR conveyor system with FloStor.
• Developed and maintained data spreadsheets to build performance reports and internal Meta dashboards.
• Collaborated with FacOps, PSO and Legal teams to develop a Legal Mail Correspondence Playbook.
• Developed and maintained EHS protocols for Meta's mail POD security screening.
• Collaborated with CBRE on communication technology to enhance Meta's customer experience.
• Developed and executed QBRs and performance reviews.

• Responsible for over $400,000 of inventory while maintaining a company record low error rate of .005%. 
• Directly manage over 100 skews. Along with assisting in an additional $1,000,000+ worth of inventory and 4,000 skews.
• Create and Receive weekly POs averaging $200,000 for my department 
• Manage KPI's in coordination with Operations and Finance Departments. 
• Oversee Inventory Life Cycle auditing 
• 2 years of experience with ERP Software (Netsuite) and 3 years of UPS WorldShip Software. 
• Proven experience in leadership roles with advanced problem solving skills and team building techniques.  
• Produced ad hoc reports and documents for senior team members.
• 2 Years of experience in a LEAN Facility which includes creating Standard Operating Procedures.
• Communicate directly with Owners and CEO about all matters pertaining to my department with full transparence. 
• Host warehouse associate meeting of over 20 personnel.