Skilled professional with solid track record of maintaining accurate records and ensuring customer satisfaction. Demonstrated effective time management and excellent problem-solving skills in high-pressure environments.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Delivery Driver
Point Pickup Technologies / Spark
04.2022 - Current
Monitoring grocery delivery board
Delivering groceries in a timely and efficient manner
Providing outstanding delivery metrics and customer service
Logistics Coordinator
American Hardwood Industries
07.2018 - 04.2022
Coordinating movements of our fleet of trucks along with outside contract trucks
Communicating with our mills, office staff, sales team and customers on shipments
Overseeing confirmations and payments to outside contract haulers
Overseeing our own drivers-handling their pay roll, ELD monitoring and all paperwork
Communicating with all repair shops regarding all maintenance for our fleet
Managed 45 Outside Carrier companies along the east coast of the United States
Development and fostered good business relationship with Eagle Express Lines and Outside Carriers
Ensured that Outside Carriers followed the rules and regulations of the FMCSA
Recruit Outside Carriers to assist in the delivery of the mail for the United States Postal Service -
Confirmed that Outside Carrier maintained eligibility to transport mail for the USPS
Complete carrier onboarding process by obtaining all pertinent information on their company
Complete orientation with Outside Carrier drivers
Worked with Outside Carriers to ensure that the mail was delivered in a safe and timely matter
Worked with Outside Carriers to resolve any issues that arise in the delivery of mail
Managed United States Postal routes that run from Atlanta, GA - Bethpage NY
Interviewed and assisted in the hiring of company drivers to fill postal route openings
Helped development routes for new postal contracts
Developed schedules for drivers
Worked with Corporate in the movement of equipment (Trucks/Trailers) to ensure the correct number were distributed properly in the mid-west and along the east coast
Carrier Relations and Development Manager
Beam Bros Trucking
09.2015 - 04.2017
Managed 45 Outside Carrier companies
Development and fostered good business relationship with Beam Bros and Outside Carriers
Ensured that Outside Carriers followed the rules and regulations of the FMCSA
Recruit Outside Carriers to assist in the delivery of the mail for the United States Postal Service
Confirmed that Outside Carrier maintained eligibility to transport mail for the USPS
Complete carrier onboarding process by obtaining all pertinent information on their company
Complete orientation with Outside Carrier drivers
Worked with Outside Carriers to ensure that the mail was delivered in a safe and timely matter
Worked with Outside Carriers to resolve any issues that arise in the delivery of mail
Site Manager
Randstad
07.2015 - 07.2016
Recruit
Interview
Process paperwork
Hire and terminate employees
Counsel individuals on their job performance
Handle payroll for employees
Conduct new employee orientations
Quarterly Business Reviews
Ensure safety rules are being followed
Staffing Coordinator
Express Employment Professionals
05.2014 - 07.2015
Recruit
Interview
Process paperwork
Hire and terminate employees
Counsel individuals on their job performance
Handle payroll for employees
Conduct new employee orientations
Client Program Manager II
Adecco
06.2009 - 12.2013
Conduct interviews
Handle payroll for employees
Conduct new employee orientations
Conduct quarterly business reviews
Function as a liaison between Adecco and Major Client
Counsel individuals on their job performance
Hire and terminate employees
Complete new hire paperwork
Functions as Regional On Site Specialist
Help establish other On Site Programs in Region
Chosen as one of the top 5 Client Program Managers in Southern Division
Branch Manager/ On-site Supervisor
Adecco
05.2005 - 06.2009
Responsible for the financial stability of branch
Selling services to businesses
Conducts interviews of colleagues and associates
Conduct new employee orientations
Handle new hire paperwork
Confirm E-verify compliance
Counsel colleagues and associates on their job performance
Recruiting qualified candidates for various jobs
Hire and terminate employees
Education
Bachelors of Arts - Anthropology
The University of Virginia
Charlottesville, VA
05.2000
Skills
Supply chain
Supervising experience
Logistics
Customer service
Dispatching
Microsoft Excel
Microsoft Office
Microsoft Word
SAP
Negotiation
Shipping & Receiving
Administrative Experience
Quality Assurance
Freight Experience
Vehicle Maintenance
Human Resources
Account Management
Interviewing
Management
Communication skills
Recruiting
Microsoft Powerpoint
Payroll
Leadership
Program management
Sales
Freight
Driving
Cash register
Cash handling
Databases
Human resources management
Data entry
Document management systems
Operations management
Regional lane
Automotive repair
Presentation skills
Organizational skills
Time management
Employment & labor law
Windows
Familiar with MS Office Applications and Word Perfect
Proficient at using Electronic Log Devices
Familiar with SAP
Skilled critical thinker and observer
Able to work independently as well as in group situations
Teamwork and collaboration
Positive attitude
Certification
Driver's License
Additionalinformation - Specialskills
Familiar with MS Office Applications and Word Perfect
Proficient at using Electronic Log Devices
Familiar with SAP
Skilled critical thinker and observer
Able to work independently as well as in group situations