Christopher Bittenmaster
Stevensville,MD
Summary
Dynamic law enforcement professional with a strong foundation in critical decision-making and conducting investigations. Proven ability to resolve cases effectively while enhancing team collaboration and communication, ensuring operational efficiency.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Patrol Officer
Anne Arundel County Government
Annapolis, Maryland
08.2019 - Current
- Functioned as a Corporal with Anne Arundel County, MD.
- Executed critical decision-making and problem-solving strategies during incidents, ensuring effective responses and outcomes.
- Conducted investigations and gathered critical information, leading to successful case resolutions.
- Demonstrated strong time management skills in fast-paced environments.
- Managed communication to ensure clarity among team members, enhancing team collaboration.
Technician
Mercedes
Edison, New Jersey
01.2018 - 07.2019
- Conducted pre-delivery inspections and troubleshooting on sprinter van series engines to ensure reliability for customers. Collaborated directly with customers and drivers to resolve issues efficiently. Executed engine service tasks, enhancing vehicle performance and longevity. Delivered personalized support, effectively resolving customer inquiries and concerns to improve satisfaction.
- Analyzed and identified vehicle problems using diagnostic tools. using advanced diagnostic tools and software.
- Conducted routine maintenance on various models to ensure optimal performance.
- Collaborated with team members to troubleshoot complex mechanical problems.
Technician
High Bridge Stone
High Bridge, New Jersey
05.2016 - 12.2018
- Executed repairs and maintenance on fleet of trucks and heavy-duty equipment to ensure reliability and safety. Conducted engine overhauls, transmission repairs, and clutch replacements to restore vehicle performance and minimize downtime. Performed cylinder rebuilds to improve engine performance and operational reliability. Restored and reconditioned equipment through welding and fabrication of new parts. Delivered field service support in Port Newark. Maintained full-time employment while attending college courses in the evening.
- Diagnosed technical issues using advanced diagnostic tools and software.
- Performed regular maintenance on vehicles to ensure optimal performance and safety.
- Collaborated with team members to troubleshoot complex mechanical problems effectively.
- Returned here to attend college at night.
Technician
Foley Caterpillar
Piscataway, NJ
01.2014 - 05.2016
- Performed troubleshooting and maintenance on heavy-duty diesel equipment, enhancing reliability for trucks and commercial vehicles. Delivered high-quality customer service to strengthen client relations and foster loyalty. Applied strong time management skills to complete projects on schedule, ensuring client satisfaction.
- Performed troubleshooting and maintenance on heavy-duty diesel equipment, enhancing reliability for trucks and commercial vehicles.Delivered high-quality customer service to strengthen client relations and foster loyalty.Applied strong time management skills to complete projects on schedule, ensuring client satisfaction.
- Collaborated with team members to streamline repair processes and workflows.
Technician
High Bridge Stone
High Bridge, NJ
08.2013 - 01.2014
- Diagnosed complex vehicle issues using advanced diagnostic tools.
- Performed repairs and maintenance on fleet trucks and heavy-duty equipment, executing engine overhauls, transmission/clutch work, cylinder rebuilds, and reconditioning equipment to ensure operational readiness.
- Collaborated with team members to improve service efficiency.
Education
Diploma - Diesel Technology
University of Northwestern Ohio
08-2013
High School Diploma -
North Hunterdon Regional High School
06-2011
Some College (No Degree) - Criminal Justice
Raritan Valley Community College
Skills
- Incident analysis
- Advanced diagnostics
- Engine repair
- Vehicle maintenance
- Time management
- Critical decision-making
- Customer relationship management
- Effective communication
- Relationship building
- Technical documentation
- Task prioritization
- Integrity and honesty
- Stress management
- Self-driven
- Professional ethics
Certification
- OSHA
- Airbrake Inspector
- Lift Truck Operator
Accomplishments
- Received Officer of the Month 4 times
- Received Officer of the Quarter 1 time
Timeline
Patrol Officer
Anne Arundel County Government
08.2019 - Current
Technician
Mercedes
01.2018 - 07.2019
Technician
High Bridge Stone
05.2016 - 12.2018
Technician
Foley Caterpillar
01.2014 - 05.2016
Technician
High Bridge Stone
08.2013 - 01.2014
Some College (No Degree) - Criminal Justice
Raritan Valley Community College
High School Diploma -
North Hunterdon Regional High School
Diploma - Diesel Technology
University of Northwestern Ohio