Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christopher Blacksher

Las Vegas

Summary

Dedicated restaurant manager with over 10 years of leadership experience in high-volume food and beverage operations. Proven record of driving operational excellence, developing strong teams, and delivering outstanding guest experiences. Skilled in strategic planning, P&L; management, staff training, and cross-functional leadership. Seeking to leverage my experience at Shake Shack to step into the Assistant General Manager role, contributing to growth, efficiency, and people development.

Overview

10
10
years of professional experience

Work History

Manager

Shake Shack
01.2019 - Current
  • - Lead daily operations in a high-volume, fast-paced restaurant environment, managing teams of 30+ employees.
  • - Drive excellence in guest service, resulting in consistently high customer satisfaction scores and repeat business.
  • - Support recruitment, onboarding, and development of team members, building strong pipelines for shift leaders and supervisors.
  • - Partner with senior leadership on financial and operational planning, including labor scheduling, food cost management, and P&L; review.
  • - Implemented new training and performance feedback systems that improved employee retention and reduced turnover by X%.
  • - Coordinated with cross-functional teams to streamline service flow, boosting throughput during peak hours by X%.

Front of House (FOH) Manager

Main and Mill Brewing Co.
01.2016 - 01.2019
  • - Managed FOH operations for a popular craft brewery and restaurant, leading a team of servers, bartenders, and hosts.
  • - Developed and implemented service standards that elevated the guest experience and increased repeat visits.
  • - Trained and mentored staff on hospitality best practices, contributing to a culture of service excellence.
  • - Collaborated with the kitchen and brewing teams to coordinate events, beer releases, and high-volume service periods.
  • - Oversaw scheduling, labor management, and inventory control to maintain profitability while ensuring smooth operations.

Education

High School Diploma -

Fontana High School
Fontana
05-2012

Skills

  • Operations Management & P&L; Oversight
  • Team Leadership & Staff Development
  • Guest Experience & Service Standards
  • Strategic Planning & Execution
  • Labor Scheduling & Cost Controls
  • Cross-Functional Collaboration

Timeline

Manager

Shake Shack
01.2019 - Current

Front of House (FOH) Manager

Main and Mill Brewing Co.
01.2016 - 01.2019

High School Diploma -

Fontana High School

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