Christopher Boehnlein
Orlando,FL
Summary
Professional with strong background in patient/customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting patient/customer and organizational goals.
Overview
23
23
years of professional experience
Work History
Flight Paramedic
Orlando Health
06.2024 - Current
- Supported continuous improvement initiatives within the organization by contributing suggestions based on real-world experiences in the field.
- Expedited stabilization efforts for critically injured patients by implementing rapid assessment techniques upon arrival at scenes.
- Promoted a culture of safety within the flight paramedic team by consistently modeling proper protocols and holding colleagues accountable when necessary.
- Strengthened relationships with local hospitals and emergency departments through regular communication and collaboration on shared goals related to patient care.
Paramedic
UF Health
08.2018 - Current
- Assessed patient condition through physical and verbal exams and by collecting information from others at Triage.
- Enhanced team efficiency through clear communication and collaboration during high-pressure emergency situations.
- Ensured patient safety by adhering to strict protocols for proper lifting techniques, equipment use, and infection control.
- Promoted health equity within the community by offering culturally sensitive care to diverse populations while respecting individual preferences or needs.
Paramedic Supervisor
Escambia County Emergency Medical Services
05.2022 - 01.2024
- Collaborated with community partners to provide public education on emergency preparedness and injury prevention initiatives.
- Mentored junior paramedics, fostering professional growth and development within the team.
- Ensured compliance with all state and federal regulations for EMS operations, maintaining a flawless safety record.
- Conducted regular quality assurance audits of patient care records, identifying areas for improvement and implementing necessary changes.
EMS Lieutenant/Critical Care Paramedic
Alachua County Fire Rescue
11.2017 - 03.2021
- Delivered advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS) under pressure.
- Delivered compassionate care to patients with a variety of medical emergencies, including cardiac arrests, traumas, strokes, and respiratory distress.
- Improved patient outcomes by providing timely and accurate assessments, treatments, and interventions.
- Documented patient care accurately using electronic medical records software according to regulatory guidelines for billing purposes and continuous quality improvement initiatives.
Lead Paramedic/Paramedic Instructor
Mayo Clinic
01.2012 - 11.2017
- Exhibited adaptability when responding to diverse emergency situations such as cardiac arrests, motor vehicle accidents, respiratory difficulties or trauma incidents.
- Served as a liaison between healthcare providers, law enforcement agencies, firefighters, and other first responders during complex emergencies to ensure effective collaboration.
- Contributed to a high standard of patient care by actively participating in quality improvement initiatives within the organization and offering suggestions for process improvements.
- Instructed students on how to perform head-to-toe assessments on patients and how to intervene in medical emergencies.
- Evaluated students' competencies through written assignments and examinations.
Sales Lead Keyholder
Aeropostale
07.2009 - 01.2013
- Improved customer service by projecting friendly and knowledgeable attitude.
- Maintained a clean and visually appealing store environment, enhancing customer experience and promoting return visits.
- Consistently exceeded individual sales goals while contributing to the overall success of the team.
- Utilized expert product knowledge to assist customers in making informed purchasing decisions.
Concessions Supervisor
Wisconsin Timber Rattlers
04.2006 - 09.2012
- Maintained a high level of professionalism at all times, setting an example for staff members and contributing to a positive work atmosphere.
- Served high customer volumes during all events.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Replaced beer kegs when empty and maintained stock of the beverage coolers.
Swing Manager
McDonald's
06.2002 - 10.2009
- Monitored employee performance closely, providing constructive feedback for continuous improvement opportunities.
- Improved overall guest experience by working alongside front-of-house staff during peak hours, addressing any issues proactively before they escalated further.
- Managed inventory levels for optimal stock availability, minimizing waste and maximizing profits.
- Oversaw daily cash reconciliation processes, maintaining accurate financial records for the establishment.
Education
Bachelor's of Applied Sciences - Fire And Emergency Response Management
University of Wisconsin - Oshkosh
Oshkosh12-2015
Technical Diploma - Paramedic Technician
Fox Valley Technical College
Appleton, WI05-2009
High School Diploma -
Menasha High School
Menasha06-2006
Skills
- Effective Patient Management
- Hemorrhage Management
- Proficient in Airway Techniques
- Workplace Safety Standards
- Proficient in Multitasking
- Service Excellence
- Effective Team Collaboration
- Consistently Dependable
Timeline
Flight Paramedic
Orlando Health
06.2024 - Current
Paramedic Supervisor
Escambia County Emergency Medical Services
05.2022 - 01.2024
Paramedic
UF Health
08.2018 - Current
EMS Lieutenant/Critical Care Paramedic
Alachua County Fire Rescue
11.2017 - 03.2021
Lead Paramedic/Paramedic Instructor
Mayo Clinic
01.2012 - 11.2017
Sales Lead Keyholder
Aeropostale
07.2009 - 01.2013
Concessions Supervisor
Wisconsin Timber Rattlers
04.2006 - 09.2012
Swing Manager
McDonald's
06.2002 - 10.2009
Bachelor's of Applied Sciences - Fire And Emergency Response Management
University of Wisconsin - Oshkosh
Technical Diploma - Paramedic Technician
Fox Valley Technical College
High School Diploma -
Menasha High School
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