Experienced installation and repair technician with work history setting up, repairing and configuring telecommunications equipment. Talented at building relationships with customers and solving problems with little oversight. Excellent communication and planning skills. Competent Telecommunications Technician bringing 24 years of experience installing voice, data, and other systems. Expert at equipment configuration and troubleshooting. Well-organized and resourceful with superior work ethic. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Data Lead
Network Controls & Electric
08.2020 - Current
Ensured minimal service disruptions during maintenance activities through careful scheduling and clear communication with affected parties.
Contributed to efficient project management by establishing detailed timelines, budgets, and resource allocation plans for large-scale installations or upgrades.
Assisted in the development of comprehensive network documentation, aiding in future troubleshooting efforts.
Established strong working relationships with colleagues across departments by providing responsive and knowledgeable assistance on data communication topics.
Provided valuable input into long-term strategic planning discussions related to data communications infrastructure.
Efficiently troubleshot fiber-optic connections resulting in quicker restoration of services following outages.
Installed and repaired network cabling, hardware and software to maximize operational efficiency.
Monitored and performed maintenance on telecommunications systems to facilitate optimal performance.
Collaborated with other technicians to troubleshoot and resolve technical issues.
Reduced downtime with regular maintenance of telecommunications equipment and infrastructure.
Managed and prioritized customer service requests to achieve prompt resolution.
Enhanced network performance by troubleshooting and resolving complex technical issues.
Reduced downtime by performing regular preventive maintenance on telecommunications equipment and infrastructure.
Improved team efficiency, leading training sessions on new technology and industry best practices for fellow technicians.
Maximized customer satisfaction by promptly addressing their concerns regarding telecommunication services.
Improved network efficiency by troubleshooting and resolving data communication issues.
Provided exceptional customer support by addressing various technical issues in a timely manner.
Responded to service requests during and after business hours.
Conducted regular inspections of telecommunications systems to identify and repair any potential issues.
Education
High School Diploma -
Cheatham Countycentral
Ashland City, TN
Skills
Team building
Self Motivation
Teamwork and Collaboration
Problem-Solving
Time Management
Attention to Detail
Multitasking
Reliability
Timeline
Data Lead
Network Controls & Electric
08.2020 - Current
High School Diploma -
Cheatham Countycentral
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