Christopher Bolin
Belmont,NC
Summary
Dynamic plumbing professional with extensive experience as an Owner Operator at East Coast Plumbing and Renovation. Proven track record in operations management and staff training, enhancing customer satisfaction through high-quality service. Skilled in strategic planning and negotiation, consistently delivering projects on time and within budget while fostering team development. I have many years in leadership and management. I started in management at the age of 18 in restaurants and have since then managed in multiple other places. As my work history shows I am not afraid to get my hands dirty and work hard.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Owner Operator
East Coast Plumbing and Renovation
02.2020 - Current
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Consulted with customers to assess needs and propose optimal solutions.
Plumbing Service Technician
Ease Plumbing
08.2019 - 02.2021
- Conducted thorough inspections of clients'' plumbing systems to identify potential problems before they escalated into costly repairs.
- Ensured all work met local building codes by staying current with regulations and guidelines.
- Trained junior technicians on proper techniques, safety protocols, and company procedures, raising overall team performance levels.
- Diagnosed and repaired leaks efficiently, minimizing property damage and water loss.
- Installed various plumbing systems with accuracy and attention to detail, resulting in high-quality outcomes.
Plumber Foreman
Price Brothers Plumbing
08.2016 - 08.2019
- Enhanced team productivity by providing consistent guidance, support, and training to junior plumbers.
- Managed complex plumbing projects from conception to completion, consistently meeting deadlines and budget constraints.
- Assisted in the design and installation of energy-efficient plumbing systems, resulting in cost savings for clients and reduced environmental impact.
- Reduced project completion time through effective delegation of tasks and efficient resource utilization.
Education
GED -
Clover High School
Clover, SC05-2006
Skills
- Operations management
- Documentation and reporting
- Hiring
- Business planning
- Staff training and development
- Sales negotiation
- Personnel management
- Staffing
- Operations oversight
- Negotiation
- Inventory management
- Strategic planning
- Payroll processing
Accomplishments
I am the founder and CEO of East coast Plumbing and renovations. I have been in business for just over 5 years.
Certification
General contractors license
Mechanical contractors license
Timeline
Owner Operator
East Coast Plumbing and Renovation
02.2020 - Current
Plumbing Service Technician
Ease Plumbing
08.2019 - 02.2021
Plumber Foreman
Price Brothers Plumbing
08.2016 - 08.2019
GED -
Clover High School
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