Christopher Boothe
Covington,LA
Summary
Detail-oriented Property Claims Adjuster with 7 years of experience investigating and determining property claims in accordance with federal and state regulations. Personable and understanding with exceptional organizational skills. Adept at obtaining evidence and information regarding claims. Excellent communicator and dependable team player with strong understanding of insurance industry. Adept at building relationships with clients, brokers and other stakeholders while delivering outstanding service. Highly organized and detail-oriented with strong ability to identify potential risks and develop solutions. Results-driven professional provides customers with tailored solutions to meet needs. Successfully establishes relationships with customers and delivers quality service. Agile individual with excellent communication and customer service skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Insurance Agent
Kingdom Insurance Group
09.2024 - Current
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
- Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
- Maintained accurate records of all transactions, ensuring compliance with company policies and regulatory requirements.
Independent Insurance Adjuster
Ebrels
11.2021 - Current
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information on claim status.
- Monitored ongoing construction projects related to insured properties, ensuring compliance with contract terms and adherence to timelines for repairs or replacements.
- Maintained accurate records of all claim activities, ensuring easy access to information for audits and reviews.
- Collaborated with insurance carriers, agents, and policyholders to gather necessary information for accurate claim assessments.
- Conducted site visits to assess the extent of damage and accurately estimate repair costs for proper settlement calculations based upon industry standard guidelines applicable within respective jurisdictional areas where licensed as an Independent Insurance Adjuster
PROPERTY CLAIMS ADJUSTER
Pilot Catastrophe Services
10.2019 - 07.2023
- Performed all duties involved in scoping, writing, and closing claims
- Conducted thorough property investigations to identify and classify damages for customer claims
- Investigated and assessed damage to property and reviewed property damage estimates
- Analyzed information gathered by investigation and report findings and recommendations
- Prepared reports of findings of investigations
- Interacted with various parties involved in claims, including witnesses and claimants.
PROPERTY CLAIMS ADJUSTER
Inspection Depot
10.2020 - 07.2021
- Performed all duties involved in scoping, writing, and closing claims
- Conducted thorough property investigations to identify and classify damages for customer claims
- Investigated and assessed damage to property and reviewed property damage estimates
- Analyzed information gathered by investigation and report findings and recommendations
- Prepared reports of findings of investigations
- Interacted with various parties involved in claims, including witnesses and claimants.
- Enhanced customer satisfaction with prompt communication and consistent follow-up on claim status updates.
- Exercised proper judgment and decision making to analyze over 25 claims per week.
PROPERTY CLAIMS ADJUSTER
BSA Claims
10.2020 - 11.2020
- Performed all duties involved in scoping, writing, and closing claims
- Conducted thorough property investigations to identify and classify damages for customer claims
- Investigated and assessed damage to property and reviewed property damage estimates
- Analyzed information gathered by investigation and report findings and recommendations
- Prepared reports of findings of investigations
- Interacted with various parties involved in claims, including witnesses and claimants.
- Enhanced customer satisfaction with prompt communication and consistent follow-up on claim status updates.
PROPERTY CLAIMS ADJUSTER
Alacrity Solutions
08.2020 - 10.2020
- Performed all duties involved in scoping, writing, and closing claims
- Conducted thorough property investigations to identify and classify damages for customer claims
- Investigated and assessed damage to property and reviewed property damage estimates
- Analyzed information gathered by investigation and report findings and recommendations
- Prepared reports of findings of investigations
- Interacted with various parties involved in claims, including witnesses and claimants.
- Enhanced customer satisfaction with prompt communication and consistent follow-up on claim status updates.
PROPERTY CLAIMS ADJUSTER
Compass Adjusting Services
08.2017 - 10.2020
- Performed all duties involved in scoping, writing, and closing claims
- Conducted thorough property investigations to identify and classify damages for customer claims
- Investigated and assessed damage to property and reviewed property damage estimates
- Analyzed information gathered by investigation and report findings and recommendations
- Prepared reports of findings of investigations
- Interacted with various parties involved in claims, including witnesses and claimants.
- Enhanced customer satisfaction with prompt communication and consistent follow-up on claim status updates.
STORE MANAGER
Dollar General
10.2015 - 01.2016
- Managed sales team of 13-15 people including assistant managers, key holders, and sales associates
- Scheduling for 13-15 people including assistant managers, key holders, and sales associates
- Perform all duties involved in operating retail store with revenue over $2 million dollars a year
- Facilitate building repairs for retail outlet
- Received freight from Dollar General Distribution centers and many vendors
- Monitor inventory while concentrating on reducing shrink.
Education
Bachelor of Science - Business Administration
University of New Orleans
New Orleans, LA12.2013
High School Diploma -
Saint Paul's School
Covington, LASkills
- Microsoft Office Suite
- Communication - Verbal and Written
- Ability to Learn Computer Software
- Self-Motivated
- Detail Oriented
- Excellent people skills
- Tech-savvy
- Results-oriented
- Proactive team player
- Excellent time management skills
- Customer/Client Service
Websites
Certification
- Licensed Insurance Adjuster, Louisiana, LIC #730191
- Licensed Insurance Adjuster, Florida, LIC #W621177
- State Farm Policy and Estimatics Certified
- NICTA Certified
- TWIA Certified
- CSAA Certified
References
Available upon request
Timeline
Insurance Agent
Kingdom Insurance Group
09.2024 - Current
Independent Insurance Adjuster
Ebrels
11.2021 - Current
PROPERTY CLAIMS ADJUSTER
Inspection Depot
10.2020 - 07.2021
PROPERTY CLAIMS ADJUSTER
BSA Claims
10.2020 - 11.2020
PROPERTY CLAIMS ADJUSTER
Alacrity Solutions
08.2020 - 10.2020
PROPERTY CLAIMS ADJUSTER
Pilot Catastrophe Services
10.2019 - 07.2023
PROPERTY CLAIMS ADJUSTER
Compass Adjusting Services
08.2017 - 10.2020
STORE MANAGER
Dollar General
10.2015 - 01.2016
High School Diploma -
Saint Paul's School
Bachelor of Science - Business Administration
University of New Orleans
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