Christopher Botchis
Franklin,MA
Summary
I am a dynamic and versatile professional with a proven track record in customer service and problem resolution, highlighted by my time spent as a Front-of-House Quick Service Cast Member in the Walt Disney World College Program. As an Eagle Scout, I have displayed high levels of leadership and organizational skills, and have proven to use these skills in the workplace. I excel in fast-paced environments, showcasing flexibility and creativity.
Overview
4
4
years of professional experience
Work History
Library Attendant
University of Alabama
Tuscaloosa, AL
02.2024 - 05.2025
- Conducted inventory of all materials within the library to ensure accuracy of records.
- Checked in and out library materials for patrons using a computerized circulation system.
- Provided exceptional customer service, resolving patron issues and inquiries efficiently.
- Completed day-to-day duties accurately and efficiently.
- Restocked returned items to the correct shelf or storage locations.
- Conducted a routine patient count within the library.
Disney College Program- Quick Service
Walt Disney World College Program
Orlando, FL
08.2024 - 01.2025
- Demonstrated ability to provide outstanding guest service in fast-paced environments.
- Developed an understanding of food safety guidelines and health regulations in food service environments.
- Displayed the ability to manage multiple tasks simultaneously in a fast-paced setting, while maintaining attention to detail.
- Adapted to working in numerous environments outside of my training, such as working in the kitchen or other locations when frequently asked by coordinators.
- Committed to displaying Disney's five key values of safety, courtesy, inclusion, show, and efficiency.
- Excelled at working with a diverse group of individuals.
Security Event Staff
The Kraft Group
Foxborough, MA
05.2024 - 08.2024
- Managed access points throughout the event space to ensure only authorized personnel entered secure areas.
- Ensured that all attendees followed safety protocols and security regulations.
- Operated x-ray and body scanning equipment to prevent prohibited items from being carried onto premises.
- Maintained high levels of alertness throughout shifts.
- Assisted with crowd control, emergency response, and evacuation procedures when necessary.
- Greeted guests and checked tickets for entry into events.
Function Caterer/Server
Primavera Online High School
Millis, MA
05.2024 - 08.2024
- Observed food safety and sanitation protocols to reduce germ spread.
- Served guest tables by transporting meals and beverages from kitchen and bar areas.
- Checked with guests to get feedback on the food served, resolve issues, bring additional items, and refill beverages.
- Trained new employees on restaurant procedures and plating techniques.
- Monitored dining room for cleanliness and proper set-up at all times.
- Performed opening and closing duties, such as setting up the dining area and restocking supplies.
- Occasionally catered to off-site venues, assisting with set-up, delivery of food, and breakdown.
Food Runner/Busser
Tavern in the Square
Wrentham, MA
09.2022 - 11.2022
- Cleaned up spills and broken glassware and safely disposed of sharp pieces.
- Resolved customer complaints quickly and efficiently while adhering to company policies.
- Assisted in preparing dishes for service by garnishing and checking presentation.
- Efficiently delivered food orders from the kitchen to tables, ensuring timely service.
- Wiped down tables, and removed trash and dirty plates to provide a clean, welcoming dining environment.
Room Attendant/Housekeeper
Holiday Inn
Norwich, CT
06.2021 - 08.2021
- Laundered sheets and towels and removed stains to restore linens to pristine condition.
- Cleaned guest rooms and bathrooms to ensure they met hotel standards, including dusting surfaces, vacuuming carpets, mopping floors, changing bed linens, and restocking bathroom supplies.
- Stocked linen closets with fresh supplies of sheets, towels and other linens as required.
- Vacuumed, dusted and polished furniture in common areas, hallways and waiting areas at elevators.
- Occasionally assisted at the front desk by checking people in and answering any questions guests may have.
Education
High School Diploma -
Franklin High School
Franklin06-2023
Some College (No Degree) -
The University of Alabama
Tuscaloosa, ALSome College (No Degree) -
University of Connecticut
Storrs, CTSkills
- Customer Service
- Quick Learner
- Problem Resolution
- Flexibility
- Organization
- Leadership
- Creativity
Affiliations
- Eagle Scout from Troop 126 Franklin MA
- Former Altar Boy Captain at St. Gregory's Church in Mansfield MA
- Junior Black Belt in Tae Kwon Do
- Former Massachusetts All-State Level Trombonist
- Massachusetts High School Divisional High Jump competitor
Timeline
Disney College Program- Quick Service
Walt Disney World College Program
08.2024 - 01.2025
Security Event Staff
The Kraft Group
05.2024 - 08.2024
Function Caterer/Server
Primavera Online High School
05.2024 - 08.2024
Library Attendant
University of Alabama
02.2024 - 05.2025
Food Runner/Busser
Tavern in the Square
09.2022 - 11.2022
Room Attendant/Housekeeper
Holiday Inn
06.2021 - 08.2021
High School Diploma -
Franklin High School
Some College (No Degree) -
The University of Alabama
Some College (No Degree) -
University of Connecticut
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