Summary
Overview
Work History
Education
Skills
Timeline
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Christopher Boucher

Menifee,CA

Summary

Accomplished Human Resources Manager with a proven track record at Harbor Freight Tools, excelling in employee relations and HR policies implementation. Expert in legal compliance and Microsoft Office, I've significantly enhanced staff management and training, leading to improved workforce skills and professional growth. Skilled in fostering a collaborative environment through effective communication and mentoring.

Overview

26
26
years of professional experience

Work History

Human Resources Manager

Harbor Freight Tools
10.2004 - Current
  • Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
  • Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
  • Organized and led staff orientation programs and training to promote collaboration.
  • Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
  • Motivated employees through special events, incentive programs, and constructive feedback.
  • Processed employee claims involving performance issues and harassment.
  • Facilitated open communication channels between employees and management by conducting regular town hall meetings or roundtable discussions.
  • Implemented performance reviews and motivational strategies to elevate HR team results.
  • Coordinated company-wide training programs to enhance workforce skills and promote professional growth.
  • Championed employee wellness initiatives to improve job satisfaction and reduce absenteeism.
  • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
  • Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
  • Instructed senior leaders on appropriate employee corrective steps.
  • Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.

Human Resources Specialist

Home Furnishings
04.1998 - 04.2001
  • Conducted routine HR audits to ensure data accuracy in personnel files, payroll records, and benefit enrollments.
  • Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
  • Facilitated smooth onboarding processes for new hires, leading to faster integration into the workplace culture.
  • Enhanced employee satisfaction by implementing streamlined HR policies and procedures.
  • Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
  • Coordinated employee training programs to boost skills development and improve overall performance.
  • Assisted employees in resolving conflicts through mediation services, leading to improved working relationships among team members.
  • Created and delivered HR training sessions to staff, managers and executives.

Education

Bachelor of Science - Business Administration

California State University Northridge
Northridge, CA
05.2003

Skills

  • HR policies and procedures
  • Employee Relations
  • Microsoft Office proficiency
  • Training and mentoring
  • Human Resources Operations
  • Onboarding and Orientation
  • Legal Compliance
  • Staff Management

Timeline

Human Resources Manager

Harbor Freight Tools
10.2004 - Current

Human Resources Specialist

Home Furnishings
04.1998 - 04.2001

Bachelor of Science - Business Administration

California State University Northridge

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Christopher Boucher