Commercial Construction Management student eager to learn construction management skills and industry practices. Skilled in critical thinking and problem solving. Looking to develop my skills with a company to ensure long-term success.
Overview
6
6
years of professional experience
Work History
Owner/Operator
Rocky-Top Landscaping
05.2019 - Current
Using different marketing strategies to get potential clients.
Helped design and plan various landscape designs on a clients property
Managed day-to-day business operations.
Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
Increased customer satisfaction by providing high-quality services and timely communication.
Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
Consulted with customers to assess needs and propose optimal solutions.
Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Assessed income and expenses and adapted plans to improve profit levels.
Construction Associate/Tool Rental Association
Home Depot
08.2023 - 08.2024
Stock lumber with forklifts, cutting wood, customer service and advice
Managing drywall, roofing, lumber, and concrete aisles
Getting rid of broken/damaged items in the aisles.
Implemented quality control measures to ensure all work met or exceeded industry standards, resulting in higher client satisfaction and repeat business.
Streamlined workflow processes for improved productivity, resulting in timely project completion.
Insure customers are finding the products they need.
Cut lumber for customers
Prepared rental contracts by printing contracts, obtaining customer signatures and verifying customer identification and driver's license.
Performed routine maintenance on rental tools to guarantee their safety and reliability for each user.
Supplied information about rental items to inform customers of tool availability and operation.
Collaborated with team members to optimize workflow and strengthen communication channels within the store.
Delivery Helper
American Freight
03.2022 - 12.2022
Assisted drivers in loading and unloading trucks for streamlined delivery processes.
organized the truck with customers appliances and furniture ensuring that the first delivery is in the front of the truck.
Performed routine vehicle inspections, ensuring optimal performance and safety on the road.
Completed accurate delivery paperwork, streamlining administrative processes for the team.
Maintained clean and organized vehicles, contributing to a professional company image.
Contacted customers prior to delivery to confirm and coordinate delivery times.
Demonstrated excellent time management skills, prioritizing urgent deliveries without sacrificing quality of service.
Enhanced delivery efficiency by optimizing routes and adhering to schedules.
Deck/Drywall Specialist
Guy Fridays
05.2022 - 10.2022
Performed demolition on decks
Built various types of decks adhering to the customers needs.
Used different types of materials for decking and railing construction.
Used various tools to complete projects.
Picked up materials from suppliers and delivered them to the jobsite.
Read and interpreted blueprints, specifications and schematics.
Conducted post-completion inspections to ensure client satisfaction and address any concerns or adjustments needed promptly.
Maximized project success by conducting thorough site assessments, evaluating potential challenges and addressing clients'' specific needs.
Improved project efficiency by accurately measuring, cutting, and installing drywall panels according to specifications.
Supported team members in tasks such as mixing concrete, installing drywall, and framing structures, contributing to overall project success.
Properly disposed of project debris
Crew member
Fullservice BBQ
01.2019 - 06.2022
Prepped items in the morning and shut down and cleaned the restaurant at night
Cooked and prepared menu items
Assisted in performing maintenance around the property.
Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Worked well with teammates and accepted coaching from management team.
Managed a team efficiently to cook and prepare customers orders.
Provided excellent customer service by greeting customers and meeting quality expectations.
Kept food preparation area, equipment, and utensils clean and sanitary.
Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
Trained new team members on procedures, customer service, and sales techniques.
Education
Bachelor of Science - Commercial Construction Management
Middle Tennessee State University
Murfreesboro, TN
05.2026
Skills
Hard Working
Analytical
Creativity Enhancement
Attention to Detail
Critical Thinking
Clear Communication
Strategic Planning
Affiliations
National Association of Home Builders
Timeline
Construction Associate/Tool Rental Association
Home Depot
08.2023 - 08.2024
Deck/Drywall Specialist
Guy Fridays
05.2022 - 10.2022
Delivery Helper
American Freight
03.2022 - 12.2022
Owner/Operator
Rocky-Top Landscaping
05.2019 - Current
Crew member
Fullservice BBQ
01.2019 - 06.2022
Bachelor of Science - Commercial Construction Management
Middle Tennessee State University
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