Organized and dependable candidate successful at managing and coordinating multiple priorities with a positive efficient attitude. Willingness and drive to learn and grow.
Overview
9
9
years of professional experience
Work History
Bartender
Mikes Tavern
03.2022 - Current
Served high customer volumes during special events, nights, and weekends.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Coordinated simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Trained new bartenders and barbacks to help maintain talented team
Interim Front of House Manager
Fenton Hotel
12.2021 - 03.2022
Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
Fostered culture of teamwork among staff members by encouraging collaboration in problem-solving tasks related to front-of-house operations.
Analyzed customer feedback and implemented strategies to improve customer satisfaction
Server/Bartender
Fenton Hotel
09.2020 - 12.2021
Cultivated warm relationships with regular customers.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Resolved customer complaints promptly and professionally to maintain positive reputation
Server/Bartender
Brickstreet Of Grand Blanc
06.2015 - 09.2020
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.