Christopher Bowles Jr
Cordova,TN
Summary
Confident Firefighter works effectively as part of cohesive team. Highly trained individual with great mechanical aptitude and background in medical response and fire suppression. Handles issues quickly and resolves conflicts successfully.
Communicative Firefighter known for first-rate mechanical aptitude and great integrity. Dependable individual dedicated to enhancing quality of life for citizens and fellow firefighters through productive, safe services. Expertise in providing emergency rescue, performing fire suppression techniques and maintaining fire apparatus and equipment. Certified in Hazmat paired with in-depth knowledge of multiple fire safety programs.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Firefighter
City Of Memphis
Memphis, TN
04.2015 - Current
- Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
- Oversaw equipment and vehicle upkeep to maintain emergency readiness.
- Initiated first aid measures to alleviate further injury and prepared victims for transport to medical facilities.
- Evaluated situation at emergency sites to determine and execute most effective methods for saving life and property.
- Carried, placed and extended ladders in training and in emergencies.
- Educated public and community members on fire safety and prevention methods to provide life-saving techniques.
- Stabilized and lifted patients with backboard and cot.
- Respond to at least 6 or more emergency calls daily.
Package Handler
FedEx
Memphis , TN
10.2012 - 03.2015
- Managed approximately over 30 incoming packages per day from customers.'
- Used hand-held scanners and physical logs to accurately track item movements.
- Assembled, sealed and loaded packages into correct trucks.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Followed verbal and written instructions to properly move and ship products.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
- Improved workflow efficiency, organizing workstations for optimal access to materials and tools.
Call Center Representative
Pizza Hut
Memphis, TN
01.2008 - 09.2012
- Managed approximately 30 incoming calls, emails and faxes per day from customers.'
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
- Educated customers on company systems, form completion and access to services.
- Resolved concerns with products or services to help with retention and drive sales.
Education
Computer Engineering
Southwest Tennessee Community College
Memphis, TNDiploma - High
Bolton High School
Arlington, TN05.2008
Skills
- Safety Equipment Inspection
- Two-Way Radio Coordination
- Detailed Reporting
- Ladder Positioning and Operation
- Hazard Identification
- Building Access Strategies
- Hazardous Material Handling
- Decision Making
- Documentation and Recordkeeping
- De-escalation Techniques
Timeline
Firefighter
City Of Memphis
04.2015 - Current
Package Handler
FedEx
10.2012 - 03.2015
Call Center Representative
Pizza Hut
01.2008 - 09.2012
Computer Engineering
Southwest Tennessee Community College
Diploma - High
Bolton High School
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