Christopher Boyce Jr.
Hatfield,PA
Summary
Proactive Department Manager with excellent time management skills to multi-task while working within deadlines and time constraints. Offering 7 years of hands-on experience in retail operations. Proficient in budgeting, inventory management and merchandising. Disciplined professional committed to driving sales goals and ensuring smooth functioning of any type of department. Personable individual determined to efficiently solve problems and continuously improve service levels. Persuasive and self-motivated professional possessing background in handling diverse, demanding workload in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Department Supervisor
Lowes Home Improvment
Willow Grove, PA
01.2021 - Current
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Maintained stock of items, cleanliness, organization and provided excellent customer service.
- Trained team members in successful strategies to meet operational and sales targets.
- Assigned tasks and established work schedules to staff to cover operational needs.
- Established objectives to offer team members clear roadmap to help company achieve overall goals.
- Trained new employees on overall company and department-specific policies and procedures.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
Delivery Coordinator
Lowe's Home Improvement
Willow Grove, PA
07.2019 - 01.2021
- Inspected merchandise for damage and accuracy against order documents.
- Obtained all pertinent information on orders including product specifications along with delivery address, date and contact information.
- Prepared delivery loads for shipment by overseeing teams, checking containers and coordinating pickups.
- Consulted with customers about delivery and order preparation requests.
- Scheduled deliveries, monitored progress and communicated updates to customers.
- Managed, transmitted and filed delivery paperwork.
- Maintained excellent attendance record, consistently arriving to work on time.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
Delivery Coordinator
Lowe's Home Improvement
Montgomeryville, PA
11.2017 - 07.2019
- Inspected merchandise for damage and accuracy against order documents.
- Obtained all pertinent information on orders including product specifications along with delivery address, date and contact information.
- Prepared delivery loads for shipment by overseeing teams, checking containers and coordinating pickups.
- Consulted with customers about delivery and order preparation requests.
- Scheduled deliveries, monitored progress and communicated updates to customers.
- Managed, transmitted and filed delivery paperwork.
- Maintained excellent attendance record, consistently arriving to work on time.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
Assembler
Lowe's Home Improvement
Montgomeryville, PA
10.2015 - 11.2017
- Recognized and reported defective material and equipment to shift supervisor.
- Correctly and safely used variety of hand tools, saws and cutting equipment to carry out job duties.
- Completed durable assemblies and subassemblies with hand and power tools such as Power Saw and Impact Driver
- Checked position and alignment of each component to prevent errors and minimize materials waste.
- Planned and paced work efficiently in order to meet daily, weekly, project or production goals.
- Inspected and tested components, assemblies and power tools for proper functionality.
- Received and processed both written and verbal instructions, prints and work orders.
- Followed outlined specifications to implement effective assembly plans.
- Kept work areas clean by removing trash and debris and organizing all tools in preparation for next shift.
- Conducted quality assurance inspections on finished components and identified issues.
Education
Associate Degree in Sound Recording - Sound Recording And Music Technology
Montgomery County Community College
Blue Bell, PA10.2020
Skills
- Audio recordings
- Music production
- Sound design
- Relationship development
- Customer service
- Order reviews
- Merchandise inspections
- Problem resolution
- Pro Tools
- Managing sound quality
- Microphone usage
- Organization
- Communications
- Delivery monitoring
- Pickup arrangements
Timeline
Department Supervisor
Lowes Home Improvment
01.2021 - Current
Delivery Coordinator
Lowe's Home Improvement
07.2019 - 01.2021
Delivery Coordinator
Lowe's Home Improvement
11.2017 - 07.2019
Assembler
Lowe's Home Improvement
10.2015 - 11.2017
Associate Degree in Sound Recording - Sound Recording And Music Technology
Montgomery County Community College
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