Christopher Boyce Jr.
Bristol,PA
Summary
Detail-oriented branch operations leader with expertise in inventory control and cash handling. Known for effectively resolving customer issues and streamlining processes, ready to contribute to operational success and team growth.
Overview
11
11
years of professional experience
Work History
Branch Associate
US Supply
Bristol, PA
04.2023 - Current
- Assisted customers with product inquiries, providing exceptional service and support.
- Coordinated order fulfillment, ensuring prompt processing and delivery of supplies.
- Implemented process improvements that enhanced operational efficiency within the branch.
- Managed inventory control processes to ensure accurate stock levels and timely replenishment.
- Trained new associates on branch procedures, fostering a collaborative work environment.
Supervisor
Lowes Home Improvment
Willow Grove, PA
08.2015 - 03.2023
- Supervised daily operations, ensuring adherence to safety regulations and operational standards.
- Implemented staff scheduling strategies to enhance team efficiency during peak hours.
- Trained and mentored team members on product knowledge and customer service best practices.
- Resolved customer complaints effectively, fostering a positive shopping experience and loyalty.
- Conducted performance evaluations, providing constructive feedback to promote professional development.
Education
Associate of Science - Sound Recording And Music Technology
Montgomery County Community College
Blue Bell, PA05-2020
Skills
- Cash handling expertise
- Results-driven
- Professionalism and etiquette
- Sales proficiency
- Client retention strategies
- Inventory management
- Credit analysis
- Customer relationship management
Timeline
Branch Associate
US Supply
04.2023 - Current
Supervisor
Lowes Home Improvment
08.2015 - 03.2023
Associate of Science - Sound Recording And Music Technology
Montgomery County Community College