Christopher Boykin
Atlanta,GA
Summary
Experienced professional with a strong customer relations and sales background, seeking an opportunity to utilize my skills and drive outstanding results. Skilled in building strong relationships and identifying growth opportunities. Passionate about delivering personalized solutions and ensuring customer satisfaction. Thrives in fast-paced environments and is committed to delivering excellence. Ready to contribute expertise and drive to a dynamic organization that values customer-centricity and achieves tangible business outcomes.
Overview
14
14
years of professional experience
Work History
Car Salesperson
Landmark CDJR of Atlanta
03.2025 - Current
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Established and devised strategy to meet personal goals consistent with dealership standards of productivity.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Completed registration paperwork and sales documentation.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
Server/Trainer
Pappadeaux Seafood Kitchen
08.2020 - Current
- Provide friendly, prompt, and attentive service tailored to customer preference
- Provide positive first impressions to welcome existing, new, and potential customers
- Engage with customers to effectively build rapport and lasting relationships
- Continually develop and update the personal registry of regular customers
- Excel at multitasking in a fast-paced work environment
- Effectively upselling products
- Mastery of extensive product knowledge
- Accurately processed POS transactions, returning coins, currency, payment cards, and receipts to customers.
- Maintain composure and professionalism at all times including in high-stress situations
- Educated clients on current promotional offerings and products using persuasive selling tactics
- Communicate suggestions based on customer preference
- Provide management with intel based on frequent guest feedback or concerns
- Effectively communicate with management and peers
- Accurately processed POS transactions, returning currency, payment cards, and receipts to customers.
Server
Carrabba's Italian Grill
08.2016 - 08.2020
- Provide friendly, prompt and attentive service tailored to customer preference
- Communicate suggestions based on customer preference
- Effectively up-sell the restaurant's products
- Cultivated warm relationships with regular customers
- Set positive tone for entire experience as the first point of contact for incoming guests
- Proficiently utilize the customer's POS system
- Maintain composure and professionalism at all times including high-stress situations
- Answered customer questions, recommended items, and recorded order information
- Manage large parties while effectively servicing other guests
- Ensure all guests have a positive and memorable experience
- Provide management with intel based on frequent guest feedback or concerns
- Effectively communicate with management and peers
- Continually build and update personal registry of regular customers
Sales Associate
Belk
04.2014 - 08.2016
- Provided excellent customer service by greeting and engaging customers warmly and with a smile through their visit
- Exceeded the store's stated customer service/sales goals
- Helped customers locate products and checked store system for merchandise at other sites
- Increased units sold per transaction by recommending additional relevant products based on customer preference
- Handled customer service transactions in a professional and friendly manner
- Demonstrated initiative by proactively offering customer assistance
- Exercised great care and accuracy in all cash-handling transactions
- Communicated effectively with management and peers
- Delivered an exceptional customer experience to all guests
Sales Associate
Five Below
04.2011 - 04.2014
- Provided excellent customer service by greeting and engaging customers warmly and with a smile through their visit
- Exceeded the store's stated customer service goals
- Handled customer service transactions in a professional and friendly manner
- Demonstrated initiative by proactively offering customer assistance
- Increased units sold per transaction by recommending additional relevant products based on customer preference
- Exercised great care and accuracy in all cash-handling transactions
- Communicated effectively with management and peers
- Delivered an exceptional customer experience to all guests
Education
Bachelor of Science - Business Administration
Southern New Hampshire University
Manchester, NH05-2024
Skills
- Excellent people skills
- Expert in customer service
- Sales expertise
- Sales strategies
- Professional demeanor
- Superb time management
- Upselling
- Goal oriented
- Verbal and written communication
Timeline
Car Salesperson
Landmark CDJR of Atlanta
03.2025 - Current
Server/Trainer
Pappadeaux Seafood Kitchen
08.2020 - Current
Server
Carrabba's Italian Grill
08.2016 - 08.2020
Sales Associate
Belk
04.2014 - 08.2016
Sales Associate
Five Below
04.2011 - 04.2014
Bachelor of Science - Business Administration
Southern New Hampshire University