Christopher Bradshaw
Easton,PA
Summary
Diligent Operations Manager with robust background in hospital management and history of implementing process improvements that enhance patient care and operational efficiency. Managed multidisciplinary teams to achieve seamless healthcare delivery and successful accreditation outcomes. Demonstrated capacity in strategic planning and asset management.
Overview
18
18
years of professional experience
Work History
Hospital Operations Manager
Agiliti Health, Inc.
05.2023 - Current
- Oversee Agiliti's daily on-site operations across multiple hospital sites, ensuring compliance with healthcare regulations and standards in regard to cleaning, inspection and patient delivery of medical equipment.
- Implemented process improvements that enhanced patient care quality and operational efficiency.
- Developed strategic initiatives to optimize resource allocation and reduce operational costs.
- Led cross-functional teams in achieving departmental goals and improving service delivery metrics.
- Directed staff training programs to enhance team performance and improve and maintain both company and customer based key performance indicators.
- Analyzed operational data to identify trends, informing decision-making processes for management strategies.
- Facilitated communication between departments to streamline workflows and promote collaborative care efforts.
- Evaluated employee performance regularly, providing constructive feedback to support growth and skill development within the organization.
- Reviewed work procedures and operational problems to determine ways to improve service, performance and safety.
- Increased efficiency in hospital operations by streamlining processes and implementing best practices in management techniques.
- Managed budgets and financial resources, ensuring optimal allocation of funds for necessary equipment, staffing, and supplies.
- Enhanced overall quality of care provided by the hospital through the implementation of evidence-based practices within various clinical departments.
- Ensured compliance with state and federal regulations by conducting thorough audits of hospital procedures and documentation.
- Directed, supervised and evaluated work activities of 14 employees including Hospital Service Technicians and Operations Supervisors over multiple shifts.
- Arranged for equipment maintenance and repairs and coordinated with hospital-based Biomedical and Clinical Engineering teams.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Implemented continuous improvement initiatives that reduced operational costs while maintaining high standards of care.
- Implemented successful healthcare programs through professionalism, quality of care, medical equipment management teaching and customer satisfaction.
- Spearheaded and implemented new projects to expand scope of engagement.
Supply Chain Equipment Coordinator
HCA HealthTrust Performance Group
01.2023 - 05.2023
- Responsible for initial receiving, asset tagging, delivering, returning and maintenance of rental medical equipment within the dedicated nursing units.
- Facilitate all administrative functions associated with the equipment tracking and distribution including managing all entry and exit forms, and reviewing monthly rental reports and invoices.
- Perform, monitor and audit cleaning and preparing of moveable medical equipment for outgoing requests.
- Monitoring inventory levels and location of equipment in the facilities. Reporting of equipment utilization and nursing unit needs.
- Review, audit, and retain all monthly rental reports and invoices, and report any discrepancies to the facility Supply Chain Director.
- Establish and maintain relationships with rental equipment vendors. Respond in a timely manner to all requests from facility clinical staff regarding rental equipment.
- Coordinate with Biomed group to ensure all new & rental equipment is checked, asset tagged, and added to the equipment tracking system to maintain compliance with Preventive Maintenance schedules.
- Review monthly division rental reports to discover opportunities to acquire rental equipment based on hospital and patient needs.
- Staff scheduling, payroll, training and development including random audits to ensure processes and procedures are in compliance with Infection Prevention and Joint Commission standards.
Hospital Operations Coordinator
Agiliti Health, Inc.
09.2016 - 01.2023
- Supervision of all daily operations of the Agiliti Onsite Management Programs across HCA Henrico Doctor's Forest, Parham and Retreat Hospitals.
- Provide leadership to Hospital Service Technician staff including scheduling, payroll, ongoing training and career development.
- Maintain inventory of customer and Agiliti owned moveable medical equipment and supplies.
- Track equipment utilization and room-to-room movement through RFID and GE Encompass software.
- Serve on various hospital based committees including Infection Prevention, Environment of Care, and Equipment Safety.
- Implement and monitor workflow processes to maximize staff productivity and meet customer needs.
- Work with nursing staff and leadership to deliver a consistent level of patient care.
- Facilitate open line of communication with Agiliti District Office regarding rental equipment deliveries and removals.
- Ensure all equipment is compliant with Inspection and Preventive Maintenance deadlines.
- Contribute to meeting contractual metrics.
- Administer operational reports to the Onsite Customer and Agiliti Division Leadership.
- Open availability to meet team staffing needs.
Clinical Engineering Lead
Aramark Healthcare
05.2007 - 09.2016
- Oversee Aramark business of Clinical Engineering and Equipment Distribution to all facilities in the Bon Secours Richmond Health System.
- Manage inventory, distribution and maintenance on all movable medical and patient care equipment.
- Supervision, training and scheduling of staff.
- 24 hour accessibility both on site and on call.
Education
Advanced Studies Diploma -
Goochland High School
Goochland, VA06.2007
Skills
- Multi-Tasking,
- Leadership Skills
- Cost and Supply Management
- Logistics
- Vendor Relationship Management
- Train and Develop Staff
- Conflict Resolution
- Inventory Control
- Payroll
- Loss Prevention
- Microsoft Office and Excel
- Operations Management
- Quality Improvement
- Healthcare Regulations Compliance
- Teamwork and collaboration
- Customer service
- Attention to detail
- Time management
- Problem-solving
- Excellent communication
- Reliability
- Critical thinking
- Patient safety
Timeline
Hospital Operations Manager
Agiliti Health, Inc.
05.2023 - Current
Supply Chain Equipment Coordinator
HCA HealthTrust Performance Group
01.2023 - 05.2023
Hospital Operations Coordinator
Agiliti Health, Inc.
09.2016 - 01.2023
Clinical Engineering Lead
Aramark Healthcare
05.2007 - 09.2016
Advanced Studies Diploma -
Goochland High School
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