Trustworthy Senior Property Manager committed to increasing occupancy and consistently reaching collection goals. Experience overseeing all aspects of property management for over 1100 units, including training and maintenance.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Property Manager
Edgewood Management
06.2023 - Current
Increased tenant satisfaction by promptly addressing maintenance issues and concerns.
Streamlined property management processes for improved efficiency and cost savings.
Maintained meticulous records of all property transactions, including leases, renewals, and terminations.
Oversaw a team of on-site staff members, providing support and guidance in daily operations and customer service initiatives.
Enhanced property value through strategic capital improvement projects and regular upkeep.
Community Manager
Gates Hudson
05.2021 - 06.2023
Managed social media channels effectively for improved brand visibility and increased audience interaction.
Developed a comprehensive communication plan to streamline internal processes and ensure consistent messaging across platforms.
Organized regular community events, fostering a sense of belonging among members and promoting networking opportunities.
Community Manager
Greystar
05.2017 - 05.2021
Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
Worked with maintenance staff to complete timely repairs and enhancements.
Communicated effectively with owners, residents, and on-site associates.
Monitored and tracked payments and expenses, providing timely and accurate financial reports.
Assistant Manager
Bainbridge
08.2014 - 05.2017
Improved customer satisfaction by addressing and resolving complaints promptly.
Streamlined store operations for increased efficiency, implementing new processes and procedures.
Developed strong working relationships with staff, fostering a positive work environment.
Increased sales through effective merchandising strategies and targeted promotions.
Education
Master of Science - Economics
Lehman College of The City University of New York
The Bronx, NY
06.2010
Bachelor of Science - Community Psychology
North Carolina A & T State University
Greensboro, NC
05.2008
Associate of Arts - Business Management
Monroe College
The Bronx, NY
08.2005
Skills
Excellent Scheduling Abilities
Crisis Management
Property Inspections
Administrative Oversight
Budget Management Skills
Staff Supervision
Rent Collection
Regulatory Compliance
Budgeting and Financial Analysis
Contract Negotiation
Certification
CPM - Certified Property Manager
Timeline
Senior Property Manager
Edgewood Management
06.2023 - Current
Community Manager
Gates Hudson
05.2021 - 06.2023
Community Manager
Greystar
05.2017 - 05.2021
Assistant Manager
Bainbridge
08.2014 - 05.2017
Master of Science - Economics
Lehman College of The City University of New York
Bachelor of Science - Community Psychology
North Carolina A & T State University
Associate of Arts - Business Management
Monroe College
CPM - Certified Property Manager
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