Christopher Brake
White House,TN
Summary
Customer Support Specialist with a proven track record of exceeding expectations and enhancing customer satisfaction. Demonstrates composure in high-pressure situations, effectively reducing dissatisfaction through clear communication and targeted solutions. Skilled in identifying mutually beneficial outcomes and fostering positive customer relationships.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Yard Attendant
Lazer Logistics
Portland, TN
07.2023 - Current
- Ensured that the yard was maintained and that trailers were in the proper slots.
- Safely transported trailers around the lot, backing into bay doors.
- Executing all primary and secondary safety measures.
Forklift Operator
Waste Managment
Nashville, TN
01.2023 - 06.2023
- Load and unload trucks
- Keep warehouse clean and organized
- Move trailers to be loaded or unloaded
Yard Switcher
Drew Foam Companies Inc.
Portland, TN
10.2020 - 12.2021
- Kept the yard area clean and organized
- Moved trucks and trailers around the yard
- Ensured that the proper paperwork was with the correct load
Forklift Operator/Material Handler
Stephens Pipe and Steel
Madison, TN
07.2019 - 02.2020
- It is my responsibility to pick orders and load product for customers.
- The position requires a great attention to detail and accuracy.
- Loaded and unloaded freight
- Verified and stocked pipe and fencing
Inventory Control and Customer Service
ACE Exterminating
06.2016 - 02.2019
- While in this position I was responsible for maintaining the inventory and distribution of chemicals.
- It was my responsibility to keep the chemical area organized and up to state standards.
- Also, I helped maintain the records associated with all inventory items and the maintenance of the fleet.
- I also worked in a customer service role answering calls and scheduling pest control services.
Truck Driver
The Logistics Group
12.2007 - 09.2014
- While in this position I was responsible for driving a commercial truck.
- The deliveries were on a dedicated route.
- It was essential that the deliveries were made promptly and correctly.
- It was required for each driver to keep their truck to a high level of cleanliness.
Driver
Commissary Operations Inc. (COI)
Nashville, TN
02.2001 - 12.2007
- While employed, it was my responsibility to drive a refrigerated delivery truck on a dedicated route.
- I had to ensure that product was delivered in a timely manner and correctly.
- The deliveries had to be made in a efficient and effective manner.
- I was also required to maintain the truck and keep it in exceptional condition.
Warehouse Associate/Forklift Operator
NASHVILLE WIRE PRODUCTS
Bordeaux, TN
01.1996 - 12.2000
- While in this position I worked in the warehouse doing various positions.
- While in the warehouse position my responsibility was to pull orders, worked on the paint line, and on the manufacturing line.
- During my employment, I was responsible for safely operating production machinery as well as a forklift and warehouse equipment.
Education
High School Diploma -
WHITES CREEK HIGH SCHOOL
Whites Creek05.1995
Skills
- Customer service and care
- Call center operations
- Materials handling
- Forklift operation
- Organizational skills
- Attention to detail
- Dispatch coordination
- Data entry and typing
- Shipping and receiving
- Computer proficiency
- Microsoft Word and Office
- Communication skills
- Sales strategies
- Phone etiquette
- Logistics management
- Transportation systems expertise
- Distribution center operations
- Order fulfillment
Certification
- Certified Forklift Operator
- Driver's License
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Yard Attendant
Lazer Logistics
07.2023 - Current
Forklift Operator
Waste Managment
01.2023 - 06.2023
Yard Switcher
Drew Foam Companies Inc.
10.2020 - 12.2021
Forklift Operator/Material Handler
Stephens Pipe and Steel
07.2019 - 02.2020
Inventory Control and Customer Service
ACE Exterminating
06.2016 - 02.2019
Truck Driver
The Logistics Group
12.2007 - 09.2014
Driver
Commissary Operations Inc. (COI)
02.2001 - 12.2007
Warehouse Associate/Forklift Operator
NASHVILLE WIRE PRODUCTS
01.1996 - 12.2000
High School Diploma -
WHITES CREEK HIGH SCHOOL