Christopher Bright
Sales Professional
Splendora,TX
Summary
Dynamic sales leader with a proven track record at Walmart and Cbright Tree Service, excelling in customer relations and sales proficiency. Mastered vendor engagement and merchandise selection, boosting sales through strategic marketing and product expertise. Achieved significant sales objectives by fostering strong customer and vendor relationships, demonstrating a unique blend of interpersonal and analytical skills.
Overview
15
15
years of professional experience
Work History
Personal Shopper
Walmart
07.2020 - 05.2024
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Tracked substitutions and informed customers of changes.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Worked productively with customers to meet order requirements and service expectations.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Greeted clients entering store to provide welcoming environment and friendly customer service.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Negotiated prices, terms of sales and service agreements.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Generated advertising brochure for vendor use.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Consulted with businesses to supply accurate product and service information.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Met existing customers to review current services and expand sales opportunities.
- Attended monthly sales meetings and quarterly sales trainings.
- Trained new employees on customer service, money handling and organizing strategies.
- Built diverse and consistent sales portfolio.
- Maintained current knowledge of evolving changes in marketplace.
- Developed, maintained and utilized diverse client base.
Region Sales Manager
Cbright Tree Service
06.2009 - 06.2020
- Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
- Made onsite sales calls to prospective customers to help sales representatives close lucrative deals.
- Targeted prospects in other territories through careful research of competitor products, services, and trends.
- Integrated advertising and marketing approaches for successful new product line launch.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Collaborated with advertising group to create uniformity between advertising messages and retail incentives.
- Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
- Managed accounts to retain existing relationships and grow share of business.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
Education
Bachelor Of Science - Business Administration
University of Houston
Houston, TX06.2008
Associate Of Applied Business - Business
Lonestar College
Kingwood, TX06.2000
Skills
- Sales proficiency
- Advertising and marketing
- Accurate money handling
- Vendor engagement
- Customer relations
- Product expertise
- Merchandise selection
- Lift up to 100 pounds
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeContract WorkWork Location
On-SiteHybridTimeline
Personal Shopper
Walmart
07.2020 - 05.2024
Region Sales Manager
Cbright Tree Service
06.2009 - 06.2020
Bachelor Of Science - Business Administration
University of Houston
Associate Of Applied Business - Business
Lonestar College
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