Christopher Brooks
Richmond,TX
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
34
34
years of professional experience
Work History
Aviation Boatswain's Mate, Fuels
US Navy
06.1989 - 06.2009
- Supervised and coordinated activities of crew aboard ship.
- Stood watch during specified periods and determined geographical position of ship.
- Oversaw underway replenishment procedures to maintain equipment used in unloading and loading cargo.
- Directed and coordinated crew members and workers and maintained strict operational schedules and profit targets.
- Verified hydraulic fluid, air pressure and oxygen levels to check on systems operations.
- Operated in challenging, high-stress and physically-demanding environments to keep personnel safe and direct aircraft in flight operations.
- Worked in groups of [Number] to keep deck aircraft operations efficient and smooth.
- Kept watch aboard vessels to identify changing conditions or potential issues and implement corrective actions.
- Performed troubleshooting, repair and maintenance actions on deck equipment.
- Prioritized safety procedures when operating vessels, controlling speed, berthing and unberthing, giving optimal protection to crew and equipment.
- Upheld strict safety standards and achieved challenging schedule targets with smooth oversight of daily launches and landings.
- Oriented, readied and directed planes for successful take-offs.
- Led training, tracked data and assessed trainee performance.
- Completed skilled installation and configuration of safety systems, tested functionality and corrected any identified faults.
- Adhered to laws and regulations based on voyage locations.
- Read gauges to verify sufficient levels of hydraulic fluid, air pressure and oxygen.
Correctional Officer
TDCJ
09.2009 - 08.2010
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Conducted routine and emergency head counts.
Postal Support Employee
US Post Office
10.2010 - 10.2011
- Sorted mail according to size, shape and destination.
- Provided service and sales to walk-in customers.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Used automated mail processing equipment to sort and collate mail.
Sr. Field Service Manager
Evoqua Water Technologies
01.2013 - 07.2023
- Performed quality control inspections on phases of field operations.
- Facilitated field operations through supervision and direction of field personnel.
- Monitored personnel performance to identify opportunities for improvement and develop solutions to productivity issues.
- Developed and implemented processes and strategies to achieve operational goals.
- Coordinated and scheduled field personnel to cover operations throughout assigned regional area.
- Tracked key performance indicators and enforced quality control measures.
- Predicted and resolved operational bottlenecks, supply and tool shortages.
- Collaborated with multiple departments to meet operational deadlines.
- Prepared operational budget and directed proper utilization of company resources to meet objectives.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Leveraged data and analytics to make informed decisions and drive business improvements.
Education
High School Diploma -
Shiner High School
Shiner, TX05.1989
No Degree -
Central Texas College
Killeen, TXNo Degree - Process Technology
San Jacinto College District
Pasadena, TX2012
Certificate - Commercial Driver License
Houston Community College
Houston, TX12.2013
Skills
- Operation managerial tasks such as shift coverage, worker scheduling, revenue growth and cost control, field supervision
- Critical thinking skills through analyzing data reports and conducting employee interviews/direct hiring
- CDL certified
- Equipment Operation
- Microsoft Office (Excel, Word, Teams, Outlook, Powerpoint)
Timeline
Sr. Field Service Manager
Evoqua Water Technologies
01.2013 - 07.2023
Postal Support Employee
US Post Office
10.2010 - 10.2011
Correctional Officer
TDCJ
09.2009 - 08.2010
Aviation Boatswain's Mate, Fuels
US Navy
06.1989 - 06.2009
High School Diploma -
Shiner High School
No Degree -
Central Texas College
No Degree - Process Technology
San Jacinto College District
Certificate - Commercial Driver License
Houston Community College
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