Christopher Brooks
Austin
Summary
Results-driven sales consultant and project manager with over seven years of experience in the roofing industry, including co-founding and managing Lone Star Roofing & Gutters. Proven track record of achieving excellence in sales and customer service, exemplified by generating $1.7 million in roofing contracts during an 8-month period following a significant hail storm. Adept at building and maintaining strong client relationships, leading teams, and navigating the challenges presented by market fluctuations, including the COVID-19 pandemic, while sustaining a five-star online reputation. Strong expertise in insurance policies and coverage, coupled with proficiency in Xactimate estimating software, ensures precise project estimates and exceptional client satisfaction. Currently serving in a leadership role as Acting Manager, effectively overseeing operations and strategic direction.
Overview
8
8
years of professional experience
Work History
Project Manager
Lone Star Roofing & Gutters
03.2019 - Current
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Navigated difficult insurance claims with the client to ensure they were compensated to the fullest extent by insurance.
Sales Consultant
Top Dog Roofing
02.2017 - 03.2019
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Gained the proper tools needed to be successful in door to door sales.
Education
High School Diploma -
Lakeview High School
Battle Creek, MI05-2015
Skills
- Skilled in overseeing end-to-end project lifecycles, ensuring timely completion and quality standards
- Expertise in building and maintaining strong client relationships, leading to repeat business and referrals
- Strong understanding of insurance policies, claims processes, and the ability to work with insurers to facilitate smooth claims
- In-depth knowledge of roofing systems, materials, and installation processes
- Adept at navigating market fluctuations and mitigating risks, including during disruptive events like the COVID-19 pandemic
- Demonstrated ability to develop and execute sales strategies that drive significant revenue growth
- Skilled in establishing and maintaining a strong brand reputation, both online and offline
Accomplishments
- Cofounder of an honest five-star company that is now going on six years old.
- Personally sold $1.7 Million worth of roofing contracts in eight month period.
- Serving as acting manager since 12/2023.
- Maintained five-star online reputation over six year period.
Timeline
Project Manager
Lone Star Roofing & Gutters
03.2019 - Current
Sales Consultant
Top Dog Roofing
02.2017 - 03.2019
High School Diploma -
Lakeview High School
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