Overview
Work History
Education
Skills
Accomplishments
Additional Information
Languages
Timeline
Intern

Christopher Brown

126 Wilson Ave 7,Galax

Overview

2
2
years of professional experience

Work History

Direct Support, Professional

Avila Residential Services
02.2023 - Current
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
  • Monitored clients to assess and report physical and behavioral changes to supervisors.
  • Assisted disabled clients to support independence and well-being.
  • Administered medication as directed by physician.
  • Updated patient files with current vitals, behaviors, and other data relevant to treatment planning.
  • Transported clients to medical and dental appointments to provide support.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Developed rapport to create safe and trusting environment for care.
  • Supervised daily activities and provided assistance to staff.
  • Assisted with daily living activities, running errands, and household chores.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
  • Identified needs and coordinated plans for travel and out-of-town functions.
  • Replaced bandages, dressings and binders to care for wounds and encourage healing.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Completed regular check-ins and progress report for each client.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Recorded status and duties completed in logbooks for management.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Guided patients to restroom to support bladder and bowel relief requirements.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.

Food and Beverage Server

Wake Forest University
02.2022 - 12.2022
  • Provided courteous, friendly service while multitasking in fast-paced environment.
  • Remained focused, calm and professional during peak rush hours.
  • Adhered to health and safety standards while handling food and beverages.
  • Greeted guests warmly to foster welcoming environment.
  • Demonstrated success in maintaining high level of customer satisfaction.
  • Providing excellent customer service, successfully upselling relevant products and services for increased customer satisfaction.
  • Anticipated customer needs and responded accordingly to increase customer satisfaction.
  • Maintained up-to-date knowledge of menu options, specialties, and menu deviations to accurately relay information to guests.
  • Worked closely and successfully with kitchen staff and management to maximize customer satisfaction.
  • Checked on guests throughout meal to attend to needs and provide great service.
  • Cleaned and set up tables to promptly seat guests and reduce wait times.
  • Addressed and handled customer complaints in polite and professional manner.
  • Served food and beverages promptly with focused attention to customer needs.
  • Used point-of-sale systems and completed end-of-shift paperwork accurately.
  • Possessed comprehensive understanding of food and beverage menu items and preparation techniques.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Cultivated warm relationships with regular customers.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Seated customers in timely manner by managing reservations and waitlists skillfully.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Answered customers' questions, recommended items, and recorded order information.

Education

CREDIT -

COMPUTER:...........................................$0.00 GROSS EDUCATION CREDIT PER COMPUTER:..................................... -

III - ALLOWABLE EDUCATION CREDITS GROSS EDUCATION CR PER COMPUTER:.........................................$0.00 -

CREDIT AMOUNT:...........................................$0.00 -

EDUCATION CREDIT AMOUNT PER COMPUTER:..............................$0.00 Form 8867 -

Skills

  • Transportation
  • Indirect Patient Care
  • Appointment Scheduling
  • Progress Documentation
  • Care Delivery
  • Direct Patient Care
  • Medication Administration
  • First Aid and Safety
  • Patient Care

Accomplishments

  • Apr.15, 2022 REMITTANCE: $0.00 EXEMPTION NUMBER: 2 DEPENDENT 1 NAME CTRL: BROW DEPENDENT 1 SSN: XXX-XX-8270 DEPENDENT 2 NAME CTRL: DEPENDENT 2 SSN: DEPENDENT 3 NAME CTRL: DEPENDENT 3 SSN: DEPENDENT 4 NAME CTRL: DEPENDENT 4 SSN:

Additional Information

  • Transcript SSN Provided: XXX-XX-8838 Tax Period Ending: Dec. 31, 2021 The following items reflect the amount as shown on the return (PR), and the amount as adjusted (PC), if applicable. They do not show subsequent activity on the account. SSN: XXX-XX-8838 SPOUSE SSN: NAME(S) SHOWN ON RETURN: CHRI BROW ADDRESS: 126 WI FILING STATUS: Head of Household FORM NUMBER: 1040 CYCLE POSTED: 20220601

Languages

English
Full Professional

Timeline

Direct Support, Professional

Avila Residential Services
02.2023 - Current

Food and Beverage Server

Wake Forest University
02.2022 - 12.2022

CREDIT -

COMPUTER:...........................................$0.00 GROSS EDUCATION CREDIT PER COMPUTER:..................................... -

III - ALLOWABLE EDUCATION CREDITS GROSS EDUCATION CR PER COMPUTER:.........................................$0.00 -

CREDIT AMOUNT:...........................................$0.00 -

EDUCATION CREDIT AMOUNT PER COMPUTER:..............................$0.00 Form 8867 -

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Christopher Brown