Summary
Overview
Work History
Education
Skills
Certification
Technical Skills
Timeline
Generic
CHRISTOPHER BROWN

CHRISTOPHER BROWN

Tazewell,VA

Summary

Seasoned Healthcare Consultant with comprehensive experience in Revenue Cycle Management, operations support, process improvement and strategic planning. Skilled at identifying inefficiencies within healthcare systems and implementing solutions to drive patient satisfaction and operational excellence. Proven track record of improving quality of care while reducing costs, demonstrating strong leadership and analytical skills. Passionate about using data-driven approaches to improve healthcare delivery and collaborating with IT, other departments, payers and vendors.

Overview

29
29
years of professional experience
1
1
Certification

Work History

PROJECT CONSULTANT

CARILION CLINIC
08.2010 - Current
  • RCM Technical Project Consulting, System Conversions, Clearinghouse Operations, Document Imaging Operations, Epic Optimization/Maintenance, IT/Vendor/Bank Collaboration, Statement/Letter Configuration, Complex Billing Scenarios/Compliance, Workflow Design, Testing & Go-Live Implementations

REVENUE CYCLE DIRECTOR - HOSPITAL BILLING

CARILION CLINIC
12.2004 - 07.2010
  • Managed 75+ HB Billing Staff, Claims Billing, Follow-up, Cash Posting, Refunds, Workflow Design, Reporting, Payer/Department/Vendor Collaboration, System Conversions, Mergers/Acquisitions

REVENUE CYCLE DIRECTOR - SYSTEM SUPPORT

CARILION CLINIC
01.2002 - 12.2004
  • Managed 10+ Technical Staff
  • SMS, Epic, SSI, FACS, CT Vision/Artiva, Sovera, Reporting, Budgeting, Invoice Reconciliation

SUPERVISOR, BILLING

CARILION CLINIC
02.2000 - 01.2002
  • Managed 20+ HB Billing Staff, A/R Management, Workflow/Assignment, Reporting, Payer Collaboration

ACCOUNTS RECEIVABLE SPECIALIST

CARILION CLINIC
01.1996 - 02.2000
  • Claims, Insurance Follow-up, Remit Posting

Education

BBA - Administrative Systems

Radford University
Radford, VA
05-1995

Skills

  • Enterprise Document Imaging
  • Healthcare Management
  • Healthcare Consulting
  • Healthcare Electronic Data Interchange (EDI)
  • Epic Resolute Professional Billing
  • Epic Resolute Hospital Billing
  • Revenue Cycle Management
  • Project Planning & Monitoring

Certification

  • Epic: Hospital Revenue Cycle Operations (Proficiency), 07/2023
  • Epic Proficiency - SBO and Self-Pay Follow-up, 01/2019
  • Epic: Single Billing Office Self-Pay Follow-up, 07/2014
  • Epic Single Billing Office Administration, 06/2008

Technical Skills

  • OnBase Administration: Workflow Design/Integration, IT/Vendor/Bank Collaboration, Custom Queries, Free-Text Search, Epic-Integrated DocPop, 837/835 Importing/Rendering, HAR/INV/MPI Extracts, Lockbox Correspondence Automation, Direct IOCR 835, Document Resends/Corrections
  • SSI Administration: New Module/Line of Business Development, Workflow, Integration, Billing, Analytics, Attachments, Claim Statusing, EDI Tracker/Reconciliation, Enterprise Reporting, Provider Enrollment, ClearPlus Transmission, Client Portal/Access Administration, Gateway/Cloud Scripts, External Edit Return/Rapid Retest, ANSI 837/835/276/277/275, SQL, Vendor Contract Negotiation/Collaboration, Budgeting/Invoicing
  • Epic Resolute Hospital/Professional Billing: Maintenance, Optimization, Consulting, Workflow Design, Complex Billing Scenarios/Compliance, Certifications, Proficiencies, IT/Vendor Collaboration

Timeline

PROJECT CONSULTANT

CARILION CLINIC
08.2010 - Current

REVENUE CYCLE DIRECTOR - HOSPITAL BILLING

CARILION CLINIC
12.2004 - 07.2010

REVENUE CYCLE DIRECTOR - SYSTEM SUPPORT

CARILION CLINIC
01.2002 - 12.2004

SUPERVISOR, BILLING

CARILION CLINIC
02.2000 - 01.2002

ACCOUNTS RECEIVABLE SPECIALIST

CARILION CLINIC
01.1996 - 02.2000

BBA - Administrative Systems

Radford University

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CHRISTOPHER BROWN