Skilled Operations Team Leader bringing self-directed and confident management style developed over 20 years of experience leading IT engineering and operations teams. Oversees training, documentation and financial reporting. Committed to providing team members with necessary tools to achieve learning targets instilling love of learning and cooperative teamwork. Proficient in identifying knowledge gaps and delivering instruction to various levels of learners. Management expertise in telecommunications, network operations, open systems monitoring, LAN/WAN design, RF/Microwave design, desktop support, and technical service desk functions. Adept at managing technical business efforts. Excellent problem-solving, conflict management and project coordination skills.
Provides leadership and direction to multiple teams of IT professionals responsible for operating and maintaining the We-Energies network and telecommunication infrastructure including critical 24x7 operations; develop and manage the implementation of department project portfolio; coach and develop IT professionals including union staff; develop and manage workgroup performance metrics and facilitate continuous improvement. Key contributions include:
Committed to providing team members with necessary tools to achieve learning targets instilling love of learning and cooperative teamwork. Proficient in identifying knowledge gaps and delivering instruction to various levels of learners. Support our mission of every student, learning, growing and succeeding.
Staff Management
Community Leadership
President / Muskego - Norway School District, Board of Education
Elected 2013, 2016, 2019 - present
Member / City of Muskego Plan Commission
Appointed 2016 - present
Mayors Task Force on Economic Development
Appointed 2004-2006
Alderman - City of Muskego
Elected 2003, 2005
Project Management