Christopher Budzinski
Frisco
Summary
Dynamic General Manager with a proven track record at Bluebonnet Brunch House, excelling in operations management and team building. Spearheaded innovative strategies that significantly boosted brand recognition , moral and quality of life in the restaurant for our staff and patrons. Expert in training and coaching staff, enhancing customer relations while implementing effective inventory control measures to optimize profitability.
Overview
6
6
years of professional experience
1
1
Certification
Work History
General Manager
Bluebonnet Brunch House
05.2024 - Current
- Oversaw daily operations to ensure efficient service and high customer satisfaction.
- Managed staff scheduling to optimize workforce efficiency and coverage during peak hours.
- Developed training programs for new employees to enhance service quality and team performance.
- Coordinated inventory management processes to maintain stock levels and minimize shortages.
- Analyzed customer feedback to identify areas for service improvement and implement changes.
- Collaborated with suppliers to negotiate favorable terms and secure high-quality ingredients.
- Established operational procedures that improved workflow efficiency and enhanced guest experience.
- Implemented cost-control measures to reduce waste and improve profitability.
- Spearheaded development of new market strategy, significantly enhancing brand recognition and customer base with innovative advertising campaigns.
Bar Manager
54th Street Grill & Bar
11.2023 - 01.2025
- Supervised daily bar operations, ensuring compliance with health and safety regulations.
- Trained and mentored staff on cocktail preparation and customer service standards.
- Implemented inventory management processes to reduce waste.
- Resolved customer complaints promptly, enhancing overall satisfaction ratings.
- Closed out cash register and prepared cashier report at close of business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
Lead Cook, Trainer and Bartender
Plucker Wing Bar
06.2019 - 11.2023
- Supervised kitchen operations to ensure timely and quality food preparation
- Trained and mentored junior line cooks on culinary techniques and safety standards
- Trained new line cooks on menu items, cooking techniques, and safety protocols.
- Monitored kitchen operations to maintain consistent food presentation and timely food arrival
- Provided exceptional customer service, fostering a welcoming atmosphere for patrons.
- Trained new bartenders on techniques, menu offerings, and customer engagement practices.
- Served high customer volumes during special events, nights, and weekends.
Education
Associate of Arts - Psychology
Daytona State College
Daytona Beach, FL05-2020
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Training and coaching
- Customer relations
- Relationship building
- Staff training/development
- Inventory control
Certification
- TABC
- FOOD Handlers
- Manager Certification
Timeline
General Manager
Bluebonnet Brunch House
05.2024 - Current
Bar Manager
54th Street Grill & Bar
11.2023 - 01.2025
Lead Cook, Trainer and Bartender
Plucker Wing Bar
06.2019 - 11.2023
Associate of Arts - Psychology
Daytona State College