Christopher Bumgarner
Conover,NC
Summary
Driven by a results-focused approach, I excelled at Pro 16-9 Logistics by enhancing team efficiency and customer satisfaction. Leveraging skills in operations management and staff development, I successfully reduced employee turnover and improved productivity. My adeptness at complex problem-solving and fostering teamwork across departments underscores my capability to meet and exceed organizational goals.
Overview
7
7
years of professional experience
Work History
Supervisor
Pro 16-9 Logistics
01.2021 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Maintained compliance with company policies, objectives, and communication goals.
- Evaluated employee performance and coached and trained to improve weak areas.
- Achieved results by working with staff to meet established targets.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
Foreman
TMS
05.2018 - 01.2021
- Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
- Maintained a safe working environment through adherence to safety protocols and regular site inspections.
- Ensured timely completion of projects with effective time management and prioritization of tasks.
- Evaluated incoming materials for quality and amounts ordered.
- Developed strong relationships with clients, subcontractors, and suppliers, fostering open communication channels for smooth project execution.
- Reviewed project details to specify correct materials and equipment for job sites.
- Optimized resource utilization for cost savings, carefully monitoring material usage and labor allocations.
Prison Guard
NCDOC
07.2017 - 05.2018
- Expedited response times in emergency situations by maintaining open lines of communication with fellow officers and following established protocols diligently.
- Fostered positive relationships with inmates by demonstrating empathy and understanding, promoting a more cooperative environment among the prison population.
- Facilitated safe transportation of inmates between facilities or during off-site appointments, minimizing potential risks during transit.
- Improved inmate behavior by enforcing strict disciplinary procedures and maintaining consistent communication.
- Assisted in the development of new policies and procedures to address emerging challenges within the correctional system, contributing to overall institutional improvements.
Education
No Degree - Criminal Justice
Mars Hill University
High School Diploma -
Jimmy C Draughn High School
06.2014
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
- Staff Development
- Operations Management
- Complex Problem-Solving
- Staff Supervision
- Multitasking and Organization
- Performance monitoring
- Task Delegation
- Team Training
Timeline
Supervisor
Pro 16-9 Logistics
01.2021 - Current
Foreman
TMS
05.2018 - 01.2021
Prison Guard
NCDOC
07.2017 - 05.2018
No Degree - Criminal Justice
Mars Hill University
High School Diploma -
Jimmy C Draughn High School
Similar Profiles
Oona PriddyOona Priddy
Senior management consultant at Octo 9 LogisticsSenior management consultant at Octo 9 Logistics
Richard Alex DeShetlerRichard Alex DeShetler
Account Manager at Pinnacle Pro LogisticsAccount Manager at Pinnacle Pro Logistics
Ryan StrickerRyan Stricker
Carrier Team Member at Custom Pro LogisticsCarrier Team Member at Custom Pro Logistics