Summary
Overview
Work History
Education
Skills
Timeline
StoreManager

Christopher Burris

Coweta,OK

Summary

Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations. Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success. High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency. High-performing Store Manager familiar with managing range of personalities to effectively build consensus and achieve operational targets. Experienced with stand-alone stores as well as mall environments. Revitalizes operations and adapts to changing market conditions.

Overview

9
9
years of professional experience

Work History

Store Manager

KMAC Enterprises
Fort Smith, AR
09.2016 - Current
  • Managed inventory control, cash control and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
  • Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.

Assistant Manager

Sonic
Haskell, OK
03.2014 - 09.2016
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Monitored security and handled incidents calmly.

Education

High School Diploma -

Haskell High School
Haskell, OK
05.2015

Skills

  • Blackbaud the Raiser's Edge
  • Sales Tracking
  • Corporate Law
  • Microsoft Office
  • Business Leadership
  • Microsoft Windows
  • Focus and Follow-Through
  • Time Management
  • Cash Management
  • Shift Scheduling
  • Recruiting and Hiring

Timeline

Store Manager

KMAC Enterprises
09.2016 - Current

Assistant Manager

Sonic
03.2014 - 09.2016

High School Diploma -

Haskell High School

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Christopher Burris