Obtain orders for food and beverages, and order them accurately to kitchen
Pick-up, garnish and deliver orders with emphasis on speed and accuracy
Greet guests & seat in a way that balances the room
Help teammates improve ethics & and maintain restaurant side work
Keep tables bussed and ready to re-seat
Server: Casual Dinning - Buffet
Wynn
04.2005 - 09.2012
Anticipate each guests needs by consistently monitoring a station of 15 tables
True team player, gladly helps his fellow workers if and when needed without being prompted
Surpasses strenuous challenges in stride without being affected or having ethics or morals come into question
Passionately take responsibility so as not to leave it for others which in turn provides a much more positive guest experience and memory
Maintains an unending professional demeanor
Performed side work at times of slow business to ensure efficiency during peak business periods
Trained in Wynn service standards in accordance with Forbes 5 Star and Mobile 5 Diamond service standards
Server: Fine Dinning, Special Events
Coachman’s Inn
08.2004 - 04.2005
Provided service training & education for new employees
Planned and executed large functions
Assisted in back of house operations to ensure food prep and service were performed up to service standards and guest expectations
Served as Maitre d’ lead
Set the standard of professionalism at all times while interacting with guests and co-workers
Server: Lounge and Dining Room
Tony Roma’s
10.1986 - 03.1993
Promoted to “Head Waiter” through constantly exceeding managements and guests expectations, and sheer dependability
Performed essential server duties including, greeted guests, receiving and delivering orders
Trained in opening and closing procedures of the business along with ordering and scheduling of staff
Trained service standards to all new employees, and worked as training mentor to them through their employment
Supported needs of [Number]- person wait staff who attended to specific needs of countless customers daily for [Type] restaurant with social relevancy and intentionality.