Christopher Button

Team Leader

Pactiv Evergreen

Fresno, CA

11.1995 - Current

Developed and maintained operational policies and procedures.
Provided leadership and direction to staff members to ensure successful completion of projects on time and within budget.
Resolved conflicts among team members by mediating disputes and proposing solutions that both parties could agree upon.
Analyzed data collected during routine testing activities to identify any areas of concern or noncompliance with established guidelines.
Managed day-to-day operations within the department including staff scheduling and training.
Maintained vendor relationships by responding promptly to inquiries and resolving any issues or discrepancies quickly.
Collaborated with internal stakeholders on special projects such as strategic sourcing initiatives.
Created purchase orders, tracked shipments and ensured timely delivery of goods.
Monitored inventory levels and ordered materials as needed.
Implemented process improvements designed to streamline procurement operations.
Analyzed supplier performance data to evaluate current vendors and identify new sources of supply.
Applied well-developed communication, interpersonal and collaboration skills to build effective working relationships with vendors and partners.
Established, maintained, and enforced organizational standards of performance, quality, and safety compliance.
Collaborated with other managers across the organization to develop strategies that support overall company objectives.
Conducted regular audits of employee performance and provided feedback on areas of improvement.
Provided excellent customer service to resolve customer complaints in a timely manner.
Provided exceptional customer service to ensure customer satisfaction.
Answered inbound calls, chats and emails to facilitate customer service.
Conferred with customers by telephone or in person to provide information about products or services and take orders.