Skilled strategy consultant, financial systems, and audit professional offering 15 years of consulting industry success. Expert on Lean Six Sigma Strategy, Business Process Redesign, Agile/SCRUM, Kaizen Workshops, root cause analysis, process analysis, gap identification, risk assessments, information system audits, internal control testing, and quality control. Accomplished at leveraging past lessons to inform future decision making.
Business Process Reengineering (BPR) Manager, The Unites States Air Force (USAF) Civil Engineers (CE), The Pentagon
· Delivered BPR solutions for the US Air Force - Military (War Fighter) Installations:
• Identified functional requirements and recommended value metrics for the US Air Force- Readiness Division's Enterprise-Wide Disaster Response Common Operating Picture (DRF COP) Initiative. Presented and briefed the designated steering committee on the functional requirements and final recommendations.
• Conducted a Design Thinking/Kaizen workshops in order to deploy a variety of Design Thinking and Lean techniques and tools with emergency support functions and stakeholders.
· Developed analysis, metrics, and conducted a future state process workshop to enable process auditability and corrective action to address the Air Force's Military Construction (MILCON) 2-billion-dollar audit finding.
Business Process Redesign Lead, The Securities and Exchange Commission (SEC) Center of Excellence
· Designed agile/lean six sigma business process redesign methodology for processes and projects submitted to SEC's Center of Excellence (CoE) for Business Process Improvement.
· Developed Kaizen workshops to deploy variety of lean techniques and tools, within a limited time, with cross-functional resources, focused on a pre-identified specific area or specific pain points in a business process or problem to create a radical change.
· Identified, designed, documented, and embedded appropriate internal controls within the target process of assigned projects.
· Analyzed the SEC’s business and functional requirements, defined current and target business processes, and prepared gap analyses. Suggested improvements in business processes, including where IT can be leveraged to improve productivity and quality of service, and develop use case scenarios that model the desired business workflows using industry standard notations.
L3 Business Analyst, Fannie Mae Enterprise Data Services
· Created knowledge artifacts and knowledge transfer documents for the Federal Data Warehouse (FDW) application and its support requirements.
· Provided training sessions and developed a self-study of the available technical and non- technical processes and documents necessary to support the FDW applications.
· Implemented the sequence of procedures to evaluate in scope requirements, impact assessment, User Acceptance Testing with stakeholders, data consulting, source to target mapping, and validation strategies for release activities.
· Performed research using the FDW Dictionaries to check to see if the allowable values are present, under the specific field listed, and provide intended data for consumers of the FDW Application.
IBM Service Delivery Manager, The IBM Financial Data Center (FDC) Service Delivery Management (SDM)
· Provided effective cost management to the program executives, fellow SDM Team members as well as the operations and architecture team leads.
· Delivered and Monitored infrastructure for virtual environment performance to customer- specified CPU, memory, and OS instances.
· Initiated the delivery of managed storage space within the Financial Infrastructure Managed Services (FIMS), a cost recovery center, cloud environment.
Business Operations Manager /Financial Analyst, The IBM US Federal Data Center (FDC)
· Sustained FDC’s FIMS by providing financial management for the deployment of FDC Infrastructure, rated service programs, labor, and procurements for IBM federal projects.
· Provided cost management to the Program Executives as well as the Operations and Architecture Team Leads. The Cost Management entailed yearly forecasts based on projected demand for services, known fixed costs, hardware and software costs, travel, and miscellaneous expenses.
· Provided effective cost management and forecasts of specific cost on demand, proper invoicing for services rendered, lower rates, and savings that are passed on to programs and IBM projects.
· Streamlined the monitoring and forecasting processes for the major cost elements and recovered costs by charging IBM projects for services rendered. The major cost elements include custom labor, depreciation, rated services, hardware and software purchases, and renewal fees.
Senior Management Consultant- Audit Readiness/Internal Controls, The U.S. Army, Financial Improvement Plan
· Implemented the comprehensive Circular OMB A-123 strategy for achieving audit readiness to ensure that limited resources are assigned effectively to facilitate sustained and measurable results and deliverables.
· Created process narratives and flowcharts from entity documentation of the US Army’s business and financial environment, by defining and prioritizing financial processes.
· Identified financial reporting objectives, key control activities, risks, and control activities for the Army Commands, and the (DASA-FO) including circulation of accurate process narratives.
· Risk Management: Analyzed and assessed operations executed by the Army FIP, to identify key control objectives, risks, internal control activities, and relevant test procedures.
· Business Process Discovery: Identified processes, process owners, controls, risks, and systems for material transactions.
· Complete Gap Analysis: Reviewed business processes and controls to determine whether testing can occur.
· Coordinated and Conducted Testing: Assisted in the execution of test strategy between OASA (FM&C) and the commands and installations. Performed tests of control activities, evaluated supporting documentation, and identified and classified weaknesses and deficiencies.
· Analyzed Test Results: Determined if internal controls are operating effectively.
· Developed and Implemented Corrective Actions: Identified Corrective actions to address ineffective controls. Tracked corrective action implementation using management dashboards and business process owner meetings.
· Sustainment: Developed regular training schedule to educate business process owners of effective internal control activities.
The Federal Housing Administration (FHA)
The US Department of Housing and Urban Development (HUD)
Agile
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