CHRISTOPHER CACHUELA
Philadelphia,PA
Summary
Dynamic management professional with over 13 years of experience in delivering exceptional customer service, overseeing projects, and ensuring regulatory compliance. Expertise in restaurant operations management, business development, accounting, and event planning drives operational excellence and fosters growth. Proven skills in problem-solving, team building, and budget management contribute to creating efficient workflows and enhancing team performance. Committed to achieving organizational goals through strategic planning and effective leadership.
Overview
14
14
years of professional experience
Work History
General Manager
Sweeney's Philadelphia LLC and Red Lion Tavern
09.2023 - 11.2025
- Compiled, analyzed, and presented financial data trends used for strategic decision-making, contributing to a 20% increase in sales performance.
- Produced monthly, quarterly, and annual financial summaries for ownership, including expense analyses, variance reports, cost-saving recommendations, and budget forecasts.
- Managed daily, weekly, and monthly financial records, including expenses, vendor invoices, cash flow, and revenue reconciliation to maintain accurate operational budgets.
- Developed and maintained detailed budget tracking tools to ensure expenditures stayed within approved limits and quickly identified potential overruns.
- Conducted trend and variance analysis to identify performance gaps and opportunities, helping drive a 30% increase in high-margin product sales.
- Negotiated vendor contracts and pricing structures that resulted in a 15% increase in passive revenue and improved long-term cost efficiency.
- Improved inventory and cost-control procedures, reducing waste and supply-related expenses by 10%.
- Ensured 100% compliance across all departments by maintaining accurate documentation, audit-ready financial records, and adherence to regulatory requirements.
Owner and Manager
Chaplin's/The Gem Spring City
09.2011 - 09.2023
- Managed all aspects of a multifaceted venue, including ticket sales, bar and restaurant operations, marketing, customer service, and team building resulting in significant growth over 10 years.
- Spearheaded rebranding from 'Chaplin's' to 'The Gem', establishing key partnerships that increased revenue by 100% within six months.
- Implemented streamlined workflow protocols, decreasing wait times by 50% and resulting in a significant boost in revenue.
- Developed new revenue streams resulting in a 15% increase in total annual revenue.
- Established a welcoming environment, achieving a 95% customer satisfaction rating.
- Developed successful marketing events, drawing in over 1,000 attendees and increasing social media engagement by 25%.
Education
High School Diploma -
Daniel Boone Area High School
Douglassville, PASkills
- Accounting
- Bookkeeping
- Marketing
- Business Management
- Customer Service
- Event Planning
- Project Management
- Purchasing
- Leadership
- Sales
- Inventory Control
Timeline
General Manager
Sweeney's Philadelphia LLC and Red Lion Tavern
09.2023 - 11.2025
Owner and Manager
Chaplin's/The Gem Spring City
09.2011 - 09.2023
High School Diploma -
Daniel Boone Area High School